I visited them because of coughing and a flu. They are very inefficient and took a long time to wait to see the doctor (not a lot of people in the lobby). I had insurance coverage and I paid the $20... more copay. But 2 months later, they said I have $281 unpaid balance! I visited many urgent care before and never has this problem before. And seriously, $301 for a visit just for coughing?
Another thing is their statement date is 3/5, and payment due by 3/15? Are they sending the mail UPS and expect everyone to check mail everyday?
Update: I called and after a long wait on the line they said I do not owe them any money. But why did you send me bill and waste my time to call you to clarify? Their procedure is totally a mess and I swear I would never visit them again!
the residence doctor was inefficient and was in a hurry to check their patient coz she had to attend the next person in line. I will never come back here anymore! poor service! if there is negative 1 star... more here, that's the rating they deserve! Don't go here, look for other Urgent Care who will truly take time to care for you!
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.6% (0.4% below the national rate)
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