San Francisco General Hospital

1001 Potrero Avenue, San Francisco, CA, United States   |   4152068000
This facility has been reviewed 129 times
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About
Staff & Capacity
75%
(129 reviews)
United States: Ranked #3372
Ranking generated by Best Hospital Advisor

"Really bad communication system...."

Reviewed 1 week ago
karen franco

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Excellent
80
Good
4
Average
8
Poor
5
Terrible
32
Average:
(reviews: 129)
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karen franco

"Really bad communication system...."

Reviewed 1 week ago

Really bad communication system. I'm really dissapointed at this hospital. I understand how it could be working an hospital but when there's a need of communication people who are answering the phone are... more

Review details
0  
Wilmer Puerto

"Muy bueno .los Doctores..."

Reviewed 2 weeks ago

Muy bueno .los Doctores son muy Amables lo a tiende de lo mejor a uno ...Dios los bendiga siempre a todo ..

Review details
0  
Wilmer Puerto

"Muy bueno .los Doctores..."

Reviewed 2 weeks ago

Muy bueno .los Doctores son muy Amables lo a tiende de lo mejor a uno ...Dios los bendiga siempre a todo ..

Review details
0  

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
N/A
Nurses "Usually" communicated well
N/A
Nurses "Sometimes" or "Never" communicated well
N/A

How did the doctors communicate?

Doctors "Always" communicated well
N/A
Doctors "Usually" communicated well
N/A
Doctors "Sometimes" or "Never" communicated well
N/A

How soon did you receive help when needed?

I "Always" received help when needed
N/A
I "Usually" received help when needed
N/A
I "Sometimes" or "Never" received help when needed
N/A

How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
N/A

How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
N/A

Were you given information about what to do during your recovery time at home

Yes
N/A
No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
N/A
6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
N/A
No I would not recommend this hospital
N/A
Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 97%
(1% below the national rate)
Aspirin prescribed at discharge
Rate - 98%
(1% below the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 94%
(2% below the national rate)

Preventive Care

Immunization for pneumonia
Rate - 79%
(13% below the national rate)
Immunization for influenza
Rate - 75%
(15% below the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 100%
(2% above the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 0%
(6% below the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 17.7%
(2.5% above the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 9.0%
(2.9% below the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 19.0%
(0.7% above the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 25.5%
(2.5% above the national rate)
Rate of readmission after hip/knee surgery
Not Available
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.5%
(0.5% above the national rate)
There is no indicators supported for this facility. If your hospital is part of major country or region based indicators that you value, please suggest it to us via our suggestion box in the bottom left corner and we’ll consider it's integration.