My husband was having a heart attack. We are Kaiser patients but this was the nearest ER facility. Our nurse was completely inept and the doctors weren't much better. The nurse (whose name was something... more like Bvelyn), said my husbands enzyme test came back negative so "he's probably just having gallstones". This was the second heart attack he's had (and he's only 46 y.o.) so he's familiar with them. Anyone with the slightest knowledge of heart attacks knows that enzymes from heart attacks usually don't rise until the next day, which is what his did and drastically. He was in the throes of a major attack and she was acting like we were overreacting. She was very slow to respond to our calls for help and always acted like we were annoying her. Thankfully, Kaiser got us transferred that night and my husband was able to have surgery at a Kaiser facility. Unfortunately, there is some damage to his heart which may have been caused by the delay in reaction from San G. Horrible hospital!
My Family's experience with with this hospital is one of the best. Dr. Raffi is so helpful he definitely goes above and beyond to help his patients. My mother felt very week and out of breath we thought... more she had food poisoning. Dr.Raffi came to see us spoke to me asked about her medical history and order so many tests to make sure he found my mother problem. We were in the hospital for 4days and he was always concerned and on top of my mother health. My mother is now home feelling so much better. Thank you Dr.Raffi
They do thier best for patience but I would like if a patients family member is spending every night just to be a translator and be thier to help out the patient , atleast get a comfortable recliner or... more portable bed , etc instead of a chair that can't even recline at all and waking up with aching body muscles. They use to have portable beds but idk what happen, did they no longer want family member to stay or ?? But they are helping patience as going as possible it just the family member needed to be sleeping in a comfortable way
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.7% (0.3% below the national rate)
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