Idenity mix up on 6/13/18 between myself... more & another patient so staff went over board on identification on 6/26/18
On 6/13/18 hospital nurse was unable to find vein.
Left me with needle in my arm to go find nurse who could finish the procedure.
So I told nursing staff on 6/26/18 only experienced nurse was going to insert iv.
Progress board was not correctly updated.
Husband called operater there was no answer.
Had to repeat several times before someone answered.
He was then transferred to recovery where he had the same issue.
He walked over to recovery & used the phone outside.
No answer till 3rd time.
Medication was ordered and approved for my pain.
The pharmacy refused to provide medication because they were running low!
My nurse said he held the phone so that pharmacist could hear me screaming!
Then the medication was provided!
This is just part of the issues I experienced.
ADVENTIST HEALTH BAKERSFIELD, how do you think your hospital did on my visit with their care?
All the staff was very courteous and helpful. KP has come a long way since they first started in this area some 30 years ago. The nurses and doctors were all way above average in their competency ... more />
and willingness to be of assistance. They made my stay go smoothly. My hats off to an excellent team of medical professionals.
My first surgery took place at San Joaquin Adventist a few years ago, and I had another procedure recently with them. Both experiences were amazing. All staff were pleasant, patient, and informative.... more I felt truly valued as a client and person.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 17.7% (1.7% above the national rate)
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