San Mateo Medical Center

222 West 39th Avenue, San Mateo, CA, United States | 6505732222 |

This facility has been reviewed 30 times

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Staff & Capacity

49%

(30 reviews)

Latest review

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Mostly valued for

Average:

(reviews: 30)

patricia Pavito

"Exelente..."

Reviewed 8 months ago

Exelente

Review details

Angel Vang

Been in this hospital like two times and misdiagnosed too which it is the worst hospital. There are no blood tests, Iv, and other tests so I don't know what it the diagnosed is. Pretty sad that it is slow... more service and didn't see the doctors at all but see the nurse and physican assiansst. I been in Wisconsin hospital and I think the hospitals is better than this hospital.

Review details

Sarah McCauley

"Let me tell ya...."

Reviewed 8 months ago

Let me tell ya. These folks are amazing. My experience was crappy in the beginning, I'm alone with severe abdominal pain, never used the ER before. Had to park offsite and walk due to crowding. Got in,... more gave info, got checked in all within 30 mins. Saw a doctor 1.5hrs from admission and the nurses/doctor have just been incredible though. So thoughtful and thorough and kind. I appreciate their hard work in helping me and everyone here. I know wait times suck, but the people working here really care and are doing their best with what they have. #medicareforall please!

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well

N/A

Nurses "Usually" communicated well

N/A

Nurses "Sometimes" or "Never" communicated well

N/A

How did the doctors communicate?

Doctors "Always" communicated well

N/A

Doctors "Usually" communicated well

N/A

Doctors "Sometimes" or "Never" communicated well

N/A

How soon did you receive help when needed?

I "Always" received help when needed

N/A

I "Usually" received help when needed

N/A

I "Sometimes" or "Never" received help when needed

N/A

How was your pain controlled?

My pain was "Always" well controlled

N/A

My pain was "Usually" well controlled

N/A

My pain was "Sometimes" or "Never" well controlled

N/A

How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me

N/A

Staff "Usually" explained about medicine before giving to me

N/A

Stagg "Sometimes" or "Never" explained about medicine before giving to me

N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean

N/A

My room and bathroom were "Usually" clean

N/A

My room and bathroom were "Sometimes" or "Never" clean

N/A

How was the area around your room?

The area around my room was "Always" quiet at night

N/A

The area around my room was "Usually" quiet at night

N/A

The area around my room was "Sometimes" or "Never" quiet at night

N/A

Were you given information about what to do during your recovery time at home

Yes

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How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10

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7 or 8

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6 or less

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Would you recommend this hospital?

Yes I would definitelly recommend this hospital

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Yes I would probably recommend this hospital

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No I would not recommend this hospital

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Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge

Rate - 100%
(2% above the national rate)

Aspirin prescribed at discharge

Rate - 100%
(1% above the national rate)

Primary PCI Received Within 90 Minutes of Hospital Arrival

Not Available

Preventive Care

Immunization for pneumonia

Rate - 73%
(19% below the national rate)

Immunization for influenza

Rate - 70%
(20% below the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients

Rate - 100%
(2% above the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary

Not Available

Readmissions Complications & Death

Acute Myocardial Infarction (AMI) 30-Day Mortality Rate

Not Available

Pneumonia (PN) 30-Day Mortality Rate

Rate - 14.8%
(2.9% above the national rate)

Acute Myocardial Infarction (AMI) 30-Day Readmission Rate

Not Available

Heart failure (HF) 30-Day Readmission Rate

Not Available

Rate of readmission after hip/knee surgery

Not Available

Rate of readmission after discharge from hospital (hospital-wide)

Rate - 15.8%
(0.2% below the national rate)

There is no indicators supported for this facility. If your hospital is part of major country or region based indicators that you value, please suggest it to us via our suggestion box in the bottom left corner and we’ll consider it's integration.

San Mateo Medical Center

"Exelente..."

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"Exelente..."

"Been in this hospital..."

"Let me tell ya...."

How did the nurses communicate?

How did the doctors communicate?

How soon did you receive help when needed?

How was your pain controlled?

How was the explanation about medicines before use?

How was the cleanliness of your room & bathroom?

How was the area around your room?

Were you given information about what to do during your recovery time at home

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

Would you recommend this hospital?

Heart Attack or Chest Pain

Preventive Care

Surgical Care Improvement Project

Pregnancy and Delivery Care

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