Santa Barbara Cottage Hospital

400 West Pueblo Street, Santa Barbara, CA, United States | 8056827111 |

This facility has been reviewed 42 times

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Staff & Capacity

55%

(42 reviews)

Latest review

"The worst experience of..."

Reviewed 6 months ago

MsMauihill MsMauihill

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Mostly valued for

Average:

(reviews: 42)

MsMauihill MsMauihill

The worst experience of my life! I would drive to Los Angeles in the immense pain I was in to avoid ever returning to this hospital The ER was extremely slow, with only 3 other patients in the waiting... more room. When I asked the woman registering me if I could get in soon, she laughed and said get in line! I had a Crohn's flare up with pain that was excruciating, and had to endure this for 1 ½ hours until I could get pain medication, and then it wasn't enough and kept wearing off. It would take 45 minutes to get someone to administer more medication. The doctor was incompetent , and knew absolutely zero about Crohn's. On top of it, he kept complaining how tired he was. I went over my past experience with these flare ups, and explained what needed to be done, without any acknowledgment or response from this "doctor". I would avoid this "hospital" at all costs. Go to Cedars-Sinai Medical Center, as it's well worth the trip!

Review details

Daina Torres

"Today i took my..."

Reviewed 7 months ago

Today i took my mom to the Santa Barbara emergency room. She had been in alot of pain the night before to the point she could not make it to work in the morning. She has syst in her knees that make it... more hard for her to walk or stand. The dr. on dudty Dr.Yao spent less then 5 mins with her ...he was very rude and short with her and turned her away as well as telling her she needed to see her regular dr and he could do anything! Not even check it out, give her anything for her pain or at least run a MRI. I was shocked to see her come out so fast in tears as her only and last resort turned her away. We as a local family of Santa Barbara know now that the Santa Barbara emergency room Dr are of no help when we are in need. We will defiantly go to The new Goleta Cottage Emergency room instead for the simple fact that they are way more compassionate and understanding.

Review details

Riley Kennedy

"I went in to..."

Reviewed 7 months ago

I went in to the Cottage Hospital in Santa Barbara after feeling like I was going to faint a couple times the day before and was experiencing shortness of breath. I had recently been treated for pneumonia... more so they did some blood work and a chest xray. The doctors that treated me were completely negligent in my treatment because of my age (25). They took one look at my xray, and said it was clear, and kicked me out before looking at the radiologists report that pointed out a lung nodule on my xray. Turns out, I had a 2.4 cm nodule revealed by a ct scan in the following weeks. I am extremely disappointed in the lack of professionalism from the doctors at Cottage in the Emergency Department, and there lack of care in treating there patients. I would have hoped that someone that worked in the medical field would at least care enough about people to do there job decently. My Dr's name was John Anis. I would be suing this hospital and the doctor who neglected my health if I had the time and the funds to do so. Everyone, please ensure you are receiving proper care when at this hospital because some Doctors don't care.

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How did the doctors communicate?

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How soon did you receive help when needed?

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How was your pain controlled?

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How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me

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How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean

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How was the area around your room?

The area around my room was "Always" quiet at night

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Were you given information about what to do during your recovery time at home

Yes

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How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10

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7 or 8

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6 or less

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Would you recommend this hospital?

Yes I would definitelly recommend this hospital

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No I would not recommend this hospital

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Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge

Rate - 99%
(1% above the national rate)

Aspirin prescribed at discharge

Rate - 100%
(1% above the national rate)

Primary PCI Received Within 90 Minutes of Hospital Arrival

Rate - 95%
(1% below the national rate)

Preventive Care

Immunization for pneumonia

Rate - 78%
(14% below the national rate)

Immunization for influenza

Rate - 73%
(17% below the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients

Rate - 99%
(1% above the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary

Rate - 6%
(equal to the the national rate)

Readmissions Complications & Death

Acute Myocardial Infarction (AMI) 30-Day Mortality Rate

Rate - 16.4%
(1.2% above the national rate)

Pneumonia (PN) 30-Day Mortality Rate

Rate - 11.8%
(0.1% below the national rate)

Acute Myocardial Infarction (AMI) 30-Day Readmission Rate

Rate - 16.8%
(1.5% below the national rate)

Heart failure (HF) 30-Day Readmission Rate

Rate - 20.9%
(2.1% below the national rate)

Rate of readmission after hip/knee surgery

Rate - 5.4%
(equal to the the national rate)

Rate of readmission after discharge from hospital (hospital-wide)

Rate - 14.3%
(1.7% below the national rate)

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Santa Barbara Cottage Hospital

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How did the nurses communicate?

How did the doctors communicate?

How soon did you receive help when needed?

How was your pain controlled?

How was the explanation about medicines before use?

How was the cleanliness of your room & bathroom?

How was the area around your room?

Were you given information about what to do during your recovery time at home

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

Would you recommend this hospital?

Heart Attack or Chest Pain

Preventive Care

Surgical Care Improvement Project

Pregnancy and Delivery Care

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