Santa Clara Valley Medical Center

751 South Bascom Avenue, San Jose, CA, United States   |   (408) 918-4600   |   Website   |  
This facility has been reviewed 117 times
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About
Santa Clara Valley Medical Center (SCVMC) is the community’s health care safety net – in more ways than one. County residents with no medical coverage or ability to pay can get needed care, but SCVMC... more
Staff & Capacity
50%
(117 reviews)
United States: Ranked #7548
Ranking generated by Best Hospital Advisor

"HORRIBLE HORRIBLE HORRIBLE... ..."

Reviewed 2 weeks ago
mary williams

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Excellent
38
Good
3
Average
5
Poor
3
Terrible
68
Average:
(reviews: 117)
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mary williams

"HORRIBLE HORRIBLE HORRIBLE... ..."

Reviewed 2 weeks ago

HORRIBLE HORRIBLE HORRIBLE... I went there because my daughter had a ear infection I just couldnt believe my eyes. It was my first time and last time. When we walked in into registration the lady was... more

Review details
0  
William Viray

"It's terrible.I've been attacked..."

Reviewed 3 weeks ago

It's terrible.I've been attacked by EMT's,Doctors,Police Officers,and Ryan McCalister who intentionally hit my car which he had shown to be unofficially diagnosed of chronic depression or acute schizophrenia... more

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Eduardo Higareda

"Came in with severe..."

Reviewed 2 months ago

Came in with severe abdominal pains approximately 12:40 am was checked for basic vitals twice in one hour after getting checked in with cordial ER technician and RN, followed by answering the same questions... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
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Nurses "Usually" communicated well
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Nurses "Sometimes" or "Never" communicated well
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How did the doctors communicate?

Doctors "Always" communicated well
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Doctors "Usually" communicated well
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Doctors "Sometimes" or "Never" communicated well
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How soon did you receive help when needed?

I "Always" received help when needed
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I "Usually" received help when needed
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I "Sometimes" or "Never" received help when needed
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How was your pain controlled?

My pain was "Always" well controlled
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My pain was "Usually" well controlled
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My pain was "Sometimes" or "Never" well controlled
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How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
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Staff "Usually" explained about medicine before giving to me
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Stagg "Sometimes" or "Never" explained about medicine before giving to me
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How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
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My room and bathroom were "Sometimes" or "Never" clean
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How was the area around your room?

The area around my room was "Always" quiet at night
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The area around my room was "Usually" quiet at night
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The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
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No
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How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
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7 or 8
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6 or less
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Would you recommend this hospital?

Yes I would definitelly recommend this hospital
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Yes I would probably recommend this hospital
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No I would not recommend this hospital
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Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 98%
(equal to the the national rate)
Aspirin prescribed at discharge
Rate - 100%
(1% above the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 100%
(4% above the national rate)

Preventive Care

Immunization for pneumonia
Rate - 70%
(22% below the national rate)
Immunization for influenza
Rate - 86%
(4% below the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 95%
(3% below the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 2%
(4% below the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 15.1%
(0.1% below the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 13.0%
(1.1% above the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 17.3%
(1% below the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 23.9%
(0.9% above the national rate)
Rate of readmission after hip/knee surgery
Not Available
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.2%
(0.2% above the national rate)
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