Santa Clara Valley Medical Center

751 South Bascom Avenue, San Jose, CA, United States   |   (408) 918-4600   |   Website   |  
This facility has been reviewed 66 times
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About
Santa Clara Valley Medical Center (SCVMC) is the community’s health care safety net – in more ways than one. County residents with no medical coverage or ability to pay can get needed care, but SCVMC... more
Staff & Capacity
48%
(66 reviews)

"I was brought here..."

Reviewed 2 months ago
Wesley Clark

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Excellent
17
Good
4
Average
5
Poor
2
Terrible
38

This facility has been reviewed 66 times
48%
(66 reviews)
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(reviews: 66)
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Wesley Clark

"I was brought here..."

Reviewed 2 months ago

I was brought here by ambulance due to a DVT in my right leg and a PE. Aside from a couple of exceptions, the staff have all treated Me with the courtesy and respect that I deserve as a human being. People... more

Review details
0  
Marlene Pulido

"Atienden muy bien y..."

Reviewed 3 months ago

Atienden muy bien y son muy amables

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0  
Donald Bybee

"Seriously good service. Not..."

Reviewed 3 months ago

Seriously good service. Not busy, doctor was proactive (they never are) and nurse and both receptionist were ever so kind and accommodating. I was pleasantly surprised.

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
N/A
Nurses "Usually" communicated well
N/A
Nurses "Sometimes" or "Never" communicated well
N/A

How did the doctors communicate?

Doctors "Always" communicated well
N/A
Doctors "Usually" communicated well
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Doctors "Sometimes" or "Never" communicated well
N/A

How soon did you receive help when needed?

I "Always" received help when needed
N/A
I "Usually" received help when needed
N/A
I "Sometimes" or "Never" received help when needed
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How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
N/A

How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
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How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
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No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
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6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
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No I would not recommend this hospital
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Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 98%
(equal to the the national rate)
Aspirin prescribed at discharge
Rate - 100%
(1% above the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 100%
(4% above the national rate)

Preventive Care

Immunization for pneumonia
Rate - 70%
(22% below the national rate)
Immunization for influenza
Rate - 86%
(4% below the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 95%
(3% below the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 2%
(4% below the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 15.1%
(0.1% below the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 13.0%
(1.1% above the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 17.3%
(1% below the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 23.9%
(0.9% above the national rate)
Rate of readmission after hip/knee surgery
Not Available
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.2%
(0.2% above the national rate)
There is no indicators supported for this facility. If your hospital is part of major country or region based indicators that you value, please suggest it to us via our suggestion box in the bottom left corner and we’ll consider it's integration.