Dubai part of the biggest private hospitals groups in the Middle East. SGH-Dubai started in March 2012, being the 6th tertiary care hospital in SGH Group and since then, the hospital succeeded to prove... more itself as one of the major tertiary care hospitals in Dubai and UAE. With 316 beds, SGH Dubai offers wide Range of medical services including all kinds of specialties, sub-specialties and critical cares, with highest international standards.
The worst hospital I have ever been at. We live in the USA and we are visiting Dubai for the first time. My son had an allergic reaction to nuts yesterday. Upon our arrival to the "Saudi German Hospital... more Dubai" they refused to see my son until we pay the deposit and another fee I am not sure what it was!! My son had a very bad rash with swelling in his lips. After we talked to them and told them this is an emergency and the doctor should see him first and evaluate his condition to decide its severity, not just being evaluated first by the receptionist who was trying to calm me down without even being seen by the nurse!!!! Patient safety comes first but not in this hospital where collecting money comes first and they don't even care about the patients!!!!!!!!!!!!!! They sent us to the CCU-pediatrics where the doctor in-duty came to see us more 40 minutes after we got there (allergy reaction should be treated as soon as possible to prevent progression to anaphylactic shock, but this never happened in this hospital). The doctor, who was supposed to be a pediatrician, asked me what happened to my son and I told him the story about 3 times but he looked like he never heard about this disease before, he kept asking me the same questions over and over. He kept calling his supervisor, who didn't even show up to the ER, ten times. Finally, they told me that they need to admit my son to the hospital over night!!!!!!!!! come on!!! this doesn't make any sense to me!!! At least give my son the anti-histamine injection or do something in the ER to relieve his symptoms first in the ER before you think of admission. I asked the doctor on-duty to give my son the anti-histamine injection which apparently, he never heard about it and my son rash was getting worse and worse, I never saw my son in this bad situation before. We spend about 2 hours in the ER in the "Saudi German hospital Dubai" without him doing anything to my son, just keep making his useless phone calls with his supervisors/colleagues to ask how to treat the allergic reaction but still without any improvement to my son. Finally, we ended up taking my son to another hospital and once the doctor on-duty saw my son she gave him the anti-histamine injection and his symptoms started to improve within 30 minutes after the shot!!
I will never recommend this hospital to any person. This is really a very bad experience. The "Saudi German Hospital Dubai" is VERY unprofessional and all they care about is MONEY!!!!!!!!
My wife and I visited Saudi German several times, for surgery and post-op treatment and results.
The hospital has been outstanding in the services it provided to us. From arranging the communication/approval... more with the insurance, to the follow up appointments.
Special thanks to Dr. Issam, he really helped us, and we appreciate all he's done for us.
We use SGH as our primary health center even if we had mix experience. We never met a German doctor so not sure about the name of the hospital.
My wife delivered here our baby and Dr Sharda was... more very good and attentive: cannot say the same for the nurses of the department.
I visited the dentist because I need a cleaning: they forced me to go through a consultancy (400 dhs) to discover that I needed a cleaning (350 dhs)!!!! Ridiculous.
I had a day hospital surgery to remove a cyst and everything was smooth and well done.
All in all a good place with some issues.
Rate of readmission after discharge from hospital (hospital-wide)
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