At approximately 6:45pm this past - we got a phone call from dad's house. The fire department called over because my father's house ADT alarm going off. They stated they can't leave him alone because... more of memory issues (not sure what day/month it is or what he did today) and liability issues for city, so will take him to hospital.
I called Scripps La Jolla and reached the ER nurse. I explained that he has no ride home, no one is in the house, and he has dementia. I also explained that I had a flight to San Diego from Texas and could be at the hospital at 1pm to receive him. The nurse said they would have a discharge plan.
The next day I called my house at 6am and no one picked up. I called Scripps La Jolla and the ER nurse told me that they had released him at 11:30pm the night before and he had received a ride home from your service.
I have security cameras at my dad's house and checked the video files. I saw my dad walk up to his door at approximately 12:15am, attempt to get in the house and fail. I then saw him walk away and re-attempt entry two more times at 2:30am and 5:30am.
I called a family friend at around 6am Pacific Time who was able to locate him in the backyard.
Words do NOT express my anger and frustration at the care my father received under Scripps Memorial La Jolla supervision. There was no after care plan to ensure my father got home and into his house.
Idk about the rest of the hospital but when I had my son years back it was an amazing experience. The Nurses were super nice & helpful. As a first time mom I was obviously scared & the nurse was very supportive.... more Room was very clean. After my emergency c-section they made sure I was comfortable & that I still bonded with my baby. They even brought in the crib & special lights into the room since my baby had jaundice. When it came down to breastfeeding they send a specialist to help. When we finally were ready to check out they send us home with a bunch of freebies & even a handmade baby blanket. I can't say enough good stuff about my experience there.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 14.8% (1.2% below the national rate)
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