Scripps Mercy Hospital

4077 5TH AVE, San Diego, CA, United States   |   6192948111   |  
This facility has been reviewed 47 times
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Staff & Capacity
58%
(47 reviews)

"My mom has been..."

Reviewed 3 months ago
Ramon Padilla

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Excellent
21
Good
2
Average
0
Poor
0
Terrible
24

This facility has been reviewed 47 times
58%
(47 reviews)
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(reviews: 47)
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Ramon Padilla

"My mom has been..."

Reviewed 3 months ago

My mom has been here multiple times over the years foe various reasons and has received good care on most occasions but their ER is by far the worse I've seen. It's been 2 occasions now when she has been... more

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Shannon Shively

"Amazing hospital one of..."

Reviewed 3 months ago

Amazing hospital one of the best. The care I received I am so thankful for I can't be thankful enough they saved my life and I felt so cared for. Thank you mercy hospital. Ignore the reviews, this is... more

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Natalie Grewe

"After a frightening decline..."

Reviewed 5 months ago

After a frightening decline in my respiratory health, I decided to choose an ER. I was a little hesitant to go the Scripps Mercy ER after reading some of the reviews, but they were my top choice, and I... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
N/A
Nurses "Usually" communicated well
N/A
Nurses "Sometimes" or "Never" communicated well
N/A

How did the doctors communicate?

Doctors "Always" communicated well
N/A
Doctors "Usually" communicated well
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Doctors "Sometimes" or "Never" communicated well
N/A

How soon did you receive help when needed?

I "Always" received help when needed
N/A
I "Usually" received help when needed
N/A
I "Sometimes" or "Never" received help when needed
N/A

How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
N/A

How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
N/A

Were you given information about what to do during your recovery time at home

Yes
N/A
No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
N/A
6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
N/A
No I would not recommend this hospital
N/A
Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 99%
(1% above the national rate)
Aspirin prescribed at discharge
Rate - 99%
(equal to the the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 94%
(2% below the national rate)

Preventive Care

Immunization for pneumonia
Rate - 94%
(2% above the national rate)
Immunization for influenza
Rate - 94%
(4% above the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 95%
(3% below the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 0%
(6% below the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 13.6%
(1.6% below the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 9.5%
(2.4% below the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 16.6%
(1.7% below the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 23.8%
(0.8% above the national rate)
Rate of readmission after hip/knee surgery
Rate - 5.6%
(0.2% above the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.3%
(0.3% above the national rate)
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