My mom has been here multiple times over the years foe various reasons and has received good care on most occasions but their ER is by far the worse I've seen. It's been 2 occasions now when she has been... more discharged with instructions to take Tylenol. Both time we have left and taken her to Sharp Grossmont Hospital in La Mesa. Wow! What a difference.
Amazing hospital one of the best. The care I received I am so thankful for I can't be thankful enough they saved my life and I felt so cared for. Thank you mercy hospital. Ignore the reviews, this is... more the place to go if you are in need of quality care. Sure there's always something to complain about, but I have none, they saved my life.
After a frightening decline in my respiratory health, I decided to choose an ER. I was a little hesitant to go the Scripps Mercy ER after reading some of the reviews, but they were my top choice, and I... more have to say I was pleasantly surprised by the fast, efficient, and compassionate treatment I was given there.
The nurses were pleasantly casual and somewhat harried (as to be expected when getting a large number of patients at once), but good-humored, apologetic, and communicative from the time I arrived to when I left. Both ER doctors (Drs Huang and Lis, I believe) with whom I had encounters listened very carefully to me, demonstrated understanding, and made an effort to develop rapport during my testing.
Overall, my experience was positive. I was only concerned about general cleanliness, as there was a large rush with a few violently ill patients being tended to, which didn't seem as contained as they needed to be. Much of the issue was down to the sudden rush and resulting overcapacity, though.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.3% (0.3% above the national rate)
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