The worst hospital I have ever dealt with - my Mom has been there 3 times in 6 weeks with an internal bleed which causes low hemoglobin and she passes out - multiple test including a camera she swallowed... more on wednesday - it's Friday and they said the software has been down so they can;t read it ! It took 3 days for the GI doctor to see her with no answer and said he had a whole text book on what to do and she should pick a chapter. WTH! Is that a sick joke! Horrible bed side manner - RUDE and unacceptable..... They want to release her tomorrow so in 3 days she will just be back there - ridiculous. Might bring here to Tampa - better hospitals here.. They call Shands a teaching hospital - no kidding - SCARY! Do not send your loved ones there!
Would 110% recommend going anywhere other than Shands Hospital. I went to the emergency department on two separate occasions.First time I waited 3 hours and never got seen. The second time I was seen right... more away due to trouble breathing and I was given the typical "I don't know what's wrong" and was promised medicine and to go wait in the waiting room. Two hours later, I was never given any medicine and I ended up leaving and going to a different facility. I got a statement in the mail for the bill that I paid in full. Fast forward 5 months and I'm getting calls from a collections agency that I have a bill of over $200 that I need to pay. I called the Shands health customer service number and the man I spoke to basically said "it's a facility charge, there's nothing we can do." Even though I never received the services promised and ended up leaving on my own both times. Save your time and money and go somewhere else.
I am sick and tired of this hospital. Someone at the top of chain of command needs to fix their system. Its not working! Miscommunication, poor organization! Get it together Shands. Everything has to be... more a struggle. A simple thing cannot be resolved. No answers and no person to speak with, constant bouncing back and forth. I'm not even going to go into the some of the staff and their behavior.. Beacuse some of them need to go home... But I am honoring the people who actually know how to do their job,polite and professional staff.. nurses doctors and surgeons, thank God for them.
Extremely disappointed with this hospital after everything we went through with them,it has been so much more negative experiences than positive. Its sad..
Please provide more staff please be more organized please don't let the patients suffer because you don't know how to run this. Too many hands is in a pot and the end result is disappointing.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 19.5% (3.5% above the national rate)
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