Shands Jacksonville Medical Center

655 W 8TH ST, Jacksonville, FL, United States   |   9042440411   |  
This facility has been reviewed 140 times
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About
Staff & Capacity
59%
(140 reviews)
United States: Ranked #6124
Ranking generated by Best Hospital Advisor

"I was sent here..."

Reviewed 1 week ago
Sandra Barron

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Excellent
51
Good
3
Average
24
Poor
11
Terrible
51
Average:
(reviews: 140)
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Sandra Barron

"I was sent here..."

Reviewed 1 week ago

I was sent here -- over an hour from home - because I was told that closer MRI equipment did not give accurate results. This includes the two on Amelia Island; where I live. Knowing what I know I accept... more

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Sandra Barron

"I was sent here..."

Reviewed 3 weeks ago

I was sent here -- over an hour from home - because I was told that closer MRI equipment did not give accurate results. This includes the two on Amelia Island; where I live. Knowing what I know I accept... more

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Kandin Laau

"Worst experience I have..."

Reviewed 1 month ago

Worst experience I have EVER had in a hospital. Nurses were great, but they can't do anything if the doctors don't respond to their paging! 2 nights in a row I was in EXTREME pain with NOTHING being done.... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
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Nurses "Usually" communicated well
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Nurses "Sometimes" or "Never" communicated well
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How did the doctors communicate?

Doctors "Always" communicated well
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Doctors "Usually" communicated well
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Doctors "Sometimes" or "Never" communicated well
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How soon did you receive help when needed?

I "Always" received help when needed
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I "Usually" received help when needed
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I "Sometimes" or "Never" received help when needed
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How was your pain controlled?

My pain was "Always" well controlled
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My pain was "Usually" well controlled
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My pain was "Sometimes" or "Never" well controlled
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How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
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Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
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The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
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No
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How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
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6 or less
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Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
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No I would not recommend this hospital
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Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 99%
(1% above the national rate)
Aspirin prescribed at discharge
Rate - 99%
(equal to the the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 95%
(1% below the national rate)

Preventive Care

Immunization for pneumonia
Rate - 94%
(2% above the national rate)
Immunization for influenza
Rate - 92%
(2% above the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 99%
(1% above the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 0%
(6% below the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 16.5%
(1.3% above the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 11.0%
(0.9% below the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 17.6%
(0.7% below the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 23.2%
(0.2% above the national rate)
Rate of readmission after hip/knee surgery
Rate - 6.3%
(0.9% above the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 17.2%
(1.2% above the national rate)
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