Shands Jacksonville Medical Center

655 W 8TH ST, Jacksonville, FL, United States   |   9042440411   |  
This facility has been reviewed 59 times
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Staff & Capacity
49%
(59 reviews)

"I was here about..."

Reviewed 3 months ago
Jenn Wiest

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Excellent
16
Good
2
Average
6
Poor
3
Terrible
32

This facility has been reviewed 59 times
49%
(59 reviews)
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(reviews: 59)
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Jenn Wiest

"I was here about..."

Reviewed 3 months ago

I was here about a month ago following an accident. The trauma unit is top notch. They took time to explain things to me and keep me calm in a very scary situation. I was later moved to a room on the trauma... more

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Smiiley Belle

"I recommend this place..."

Reviewed 3 months ago

I recommend this place if you want to be euthanized. You can go in with a paper cut, contract MRSA and be dead all within a 72 hour period. Even if I got into a life threatening accident outside of the... more

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Prom Finest

"I want to say..."

Reviewed 3 months ago

I want to say THANK YOU!!!! To all Sands employees. Especially to ER and ICU!!!! The best doctors and nurses ever. They saved my husband's life. They really care about patients. Good bless you guys!!!!!... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
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Nurses "Usually" communicated well
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Nurses "Sometimes" or "Never" communicated well
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How did the doctors communicate?

Doctors "Always" communicated well
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Doctors "Usually" communicated well
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Doctors "Sometimes" or "Never" communicated well
N/A

How soon did you receive help when needed?

I "Always" received help when needed
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I "Usually" received help when needed
N/A
I "Sometimes" or "Never" received help when needed
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How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
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How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
N/A
No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
N/A
6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
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No I would not recommend this hospital
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Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 99%
(1% above the national rate)
Aspirin prescribed at discharge
Rate - 99%
(equal to the the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 95%
(1% below the national rate)

Preventive Care

Immunization for pneumonia
Rate - 94%
(2% above the national rate)
Immunization for influenza
Rate - 92%
(2% above the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 99%
(1% above the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 0%
(6% below the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 16.5%
(1.3% above the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 11.0%
(0.9% below the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 17.6%
(0.7% below the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 23.2%
(0.2% above the national rate)
Rate of readmission after hip/knee surgery
Rate - 6.3%
(0.9% above the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 17.2%
(1.2% above the national rate)
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