Labor and delivery gets 5 stars. Emergency room is a really scary place to be though. I went there after I had a large ovarian cyst that burst, doctor told me I had an STD. I'm married by the way. Obviously... more I went to my obgyn the next day and he confirmed that it was the cyst that was causing pain and couldn't understand why an ER doctor would diagnose it as an STD. Flash forward 6 months, my brother went in with lung pain, they told him he smoked too much and discharged him. He went to Chapa De Indian Health Clinic 3 days later knowing something was wrong with him and they diagnosed him with influenza b after doing a throat swab. Auburn hospital is just a short drive away, and totally worth it to get good care.
Stars for the Doctor Rosch and Hanalaurie. Couldn't find ER. Had to hit emergency button in lot..rang 10 times so it's not an emergency button.. I was having a medical emergency...I finally found the... more ER door. As Security was coming out. Still not treating the pressing of the Blue Emergency Button in parking lot like an emergency. So as I walked in I told him pressing that emergency button sure didn't do any good. From there I met the Doc and he tried very hard to help get my acute spinal stenosis pain under control .. while there a male nurse came in to give me meds. I asked him if the gloves he put on were latex. In a very condescending manner told me latex wasn't used anymore at the hospital. I tried to explain to him that I have to ask because a doctor who cared for me four years used latex for a female exam.. He then says sarcastically that he's not there to give me an female exam. I told him to step out and find someone else to help me. I as in Xtreme agony and have severe PTSD.
I wasn't doing well. Finally got me to a point where I could be discharged. But I was still weak and dizzy...Nurse took me to Exit and asked security to get me closer to my vehicle in a wheelchair. First words out of his mouth was" well we already had words. I don't know. OMG. I guess I hurt his white male feelings while having a medical emergency. So this triggers my ptsd and I leave the hospital emotionally distraught .. If security can't handle an emotional patient having a medical emergency. HES IN THE WRONG JOB. he had to make all about him and his fragile white male feelings. Who cares what happened to the patient that created this interaction. I'll drop dead before I ever step foot there again. And why you ask. Because of a security guard ... Thanks to the Doc and Nurse. But security needs to be retrained. Or find another job..I am a disabled citizen and as I was having a medical emergency and hurt a security guys feelings. I was calm and feeling better after getting treated and this rent a cop triggers my PTSD less than thirty seconds after being wheeled out the door. I then called the operator and she says at first that she got no call from the emergency station in parking lot. But as we talked she remembered hearing someone scream into it. I let her know that was me freaking out because I couldn't find ER... a lot of fails here..but they will be addressed starting at the top. Cause poop rolls downhill and I want solutions not excuses. These days its hard to find friendly compassionate hospital staff . Especially in ER. So maybe it's time to make some changes and remedy that..
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.6% (0.4% below the national rate)
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