Silver Cross Hospital And Medical Centers

1900 Silver Cross Boulevard, New Lenox, IL, United States   |   8157401100   |  
This facility has been reviewed 64 times
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Staff & Capacity
53%
(64 reviews)

"My husband was in..."

Reviewed 7 days ago
Gwen Roseborough

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Excellent
23
Good
1
Average
2
Poor
7
Terrible
31

This facility has been reviewed 64 times
53%
(64 reviews)
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(reviews: 64)
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Gwen Roseborough

"My husband was in..."

Reviewed 7 days ago

My husband was in severe pain. He visited an ER at another hospital and they pacified the pain and sent him home. Later that evening the pain was back and had worsened. We went to Silver Cross emergency... more

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Gwen Roseborough

"My husband was in..."

Reviewed 7 days ago

My husband was in severe pain. He visited an ER at another hospital and they pacified the pain and sent him home. Later that evening the pain was back and had worsened. We went to Silver Cross emergency... more

Review details
0  
Heather Eaton

"I honestly don't know..."

Reviewed 1 week ago

I honestly don't know why this place has a 5 star review. My appointment was at 11:15 its now 1pm still haven't seen anyone and the parking don't get me started on that I had to park no where near my doctor... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
N/A
Nurses "Usually" communicated well
N/A
Nurses "Sometimes" or "Never" communicated well
N/A

How did the doctors communicate?

Doctors "Always" communicated well
N/A
Doctors "Usually" communicated well
N/A
Doctors "Sometimes" or "Never" communicated well
N/A

How soon did you receive help when needed?

I "Always" received help when needed
N/A
I "Usually" received help when needed
N/A
I "Sometimes" or "Never" received help when needed
N/A

How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
N/A

How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
N/A

Were you given information about what to do during your recovery time at home

Yes
N/A
No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
N/A
6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
N/A
No I would not recommend this hospital
N/A
Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 97%
(1% below the national rate)
Aspirin prescribed at discharge
Rate - 99%
(equal to the the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 100%
(4% above the national rate)

Preventive Care

Immunization for pneumonia
Rate - 93%
(1% above the national rate)
Immunization for influenza
Rate - 98%
(8% above the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 98%
(equal to the the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 11%
(5% above the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 14.4%
(0.8% below the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 10.2%
(1.7% below the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 19.4%
(1.1% above the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 25.0%
(2% above the national rate)
Rate of readmission after hip/knee surgery
Rate - 6.1%
(0.7% above the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 17.5%
(1.5% above the national rate)
There is no indicators supported for this facility. If your hospital is part of major country or region based indicators that you value, please suggest it to us via our suggestion box in the bottom left corner and we’ll consider it's integration.