Silver Cross Hospital And Medical Centers

1900 Silver Cross Boulevard, New Lenox, IL, United States   |   8157401100   |  
This facility has been reviewed 55 times
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About
Staff & Capacity
46%
(55 reviews)
United States: Ranked #8744
Ranking generated by Best Hospital Advisor

"Great experience from ER..."

Reviewed 3 weeks ago
John Russell

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Excellent
16
Good
1
Average
2
Poor
0
Terrible
36
Average:
(reviews: 55)
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John Russell

"Great experience from ER..."

Reviewed 3 weeks ago

Great experience from ER to my room. Doctors, nurses, and technicians were all professional and top notch. I would recommend the ER and any services they offer!!!

Review details
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John Russell

"Great experience from ER..."

Reviewed 3 weeks ago

Great experience from ER to my room. Doctors, nurses, and technicians were all professional and top notch. I would recommend the ER and any services they offer!!!

Review details
0  
Jane Raddatz

"If you love your..."

Reviewed 4 weeks ago

If you love your family or friends do not bring them to Silver Cross Hospital. My elderly mother was brought here after complaining of difficulty breathing. We were initially informed by staff that my... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
N/A
Nurses "Usually" communicated well
N/A
Nurses "Sometimes" or "Never" communicated well
N/A

How did the doctors communicate?

Doctors "Always" communicated well
N/A
Doctors "Usually" communicated well
N/A
Doctors "Sometimes" or "Never" communicated well
N/A

How soon did you receive help when needed?

I "Always" received help when needed
N/A
I "Usually" received help when needed
N/A
I "Sometimes" or "Never" received help when needed
N/A

How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
N/A

How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
N/A

Were you given information about what to do during your recovery time at home

Yes
N/A
No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
N/A
6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
N/A
No I would not recommend this hospital
N/A
Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 97%
(1% below the national rate)
Aspirin prescribed at discharge
Rate - 99%
(equal to the the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 100%
(4% above the national rate)

Preventive Care

Immunization for pneumonia
Rate - 93%
(1% above the national rate)
Immunization for influenza
Rate - 98%
(8% above the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 98%
(equal to the the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 11%
(5% above the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 14.4%
(0.8% below the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 10.2%
(1.7% below the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 19.4%
(1.1% above the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 25.0%
(2% above the national rate)
Rate of readmission after hip/knee surgery
Rate - 6.1%
(0.7% above the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 17.5%
(1.5% above the national rate)
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