First off, it's the same problem every time I come here. The wait. It took me an hour to get out of the lobby(for chest pain), just to be taken to another lobby before waiting another hour for a room.... more Once I got my room, I waited another hour before anyone came to speak to me. Finally, a doctor comes, we discuss what's going on and she orders some test. I wait another hour(no exaggeration) before the doctor comes back to tell me she forgot to put in my orders. Unfreaking believable!!! So, finally I get my test and medication just to be sitting here waiting and waiting. They say xray results take 1-2 hours. It's definitely been an hour and a half. I'm really disappointed in Sinai grace hospital because I had high hopes for you guys. They're very unorganized, and unaware of their surroundings. I put the thing (don't know what it's called) on my finger and it just started beeping loudly, and I'm screaming "excuse me", but no one's around or even acknowledging me, so I just took it off because I know how I can get and I didn't want to scare myself. I'd just like to say, when we come to the emergency room, we look for the type of services that are sworn to us. We want professionalism. Everything that we're told we have a right to have. I am saddened by this. If I were dying, I'd be dead. This is so unacceptable!
I went for a colonoscopy appointment, and my experience here was phenomenal. The staff was very kind and friendly, and even though I was at this hospital for the first time, I felt very comfortable with... more everyone. I had to stay for a reasonable amount of time in which they took care of me in the best way possible. For this I'd like to thank Dr. Williams, Emmy, and Shirantha, as well as everyone else whose names ,regretfully, I can't remember. Thank you all.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 18.5% (2.5% above the national rate)
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