this is to the staff on the 5th floor, Very poor response time for a patient to get help getting in /out of bed, If a patient need meds, very slow in getting back to the patient. They don't know how to... more make the air conditioner cooler, no one has time. Physical therapy does a poor job, they make the patient hurry up, no compassion for the patient, The Surgery team, has better bed side manner, kudos to them. Next time we will go to Highland Park or Glenview, , much better customer service!!
I first went to Skokie Northshore Hospital in 2010 because I was in need of a MRI through the Northshore hospital system. But because of my size I was to big for the scanner, I left there a little pissed... more off and trying to figure out another place to go. It took me about 10 minutes to get home, by the time I was walking in my door I received a phone call from a guy in the Radiology office telling me that there was another hospital I could get the scan done at and giving me the contact information and they had openings the following day for me. After that day I went to the Emergency room a few weeks later, with a different issue, and there was no waiting, I got in within 5 minutes of getting there. Since then I prefer to go to Skokie Hospital for all my doctors because the nurse's are all wonderful and the other staff members have also been really good to me and my family. I have grown up in the area so I remember when this hospital was not a place to go because of it's reputation st the time but it's changed a lot and the people there are good people.
The ER team did a wonderful job. Mom was transferred to a bed and at some point, somehow, a High Risk Fall Patient hit the floor. Inexplicably, the "night nurse" did not record the fall so explain why... more did Radiology record a CT Scan and Xray in the middle of the night. .............
Rate of readmission after discharge from hospital (hospital-wide)
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