I had to be at Sky Ridge twice in 4 weeks, once for the birth of my daughter and the other to have an emergency surgery. Each time I was so impressed by how great the nurses were. They really cared about... more me. My birthing experience was so special because the nurses were so special. They were so sweet, especially Jackie. When I had to have my second trip to the hospital, there wasn't even another hospital I thought of. Strongly recommend
Just called the operator and medical records and both people sounded like they absolutely hated answering questions... very impolite. Those working in the ER were attentive and awesome although I was told... more by multiple people I'd be able to pick up my records from the hospital which is factually incorrect according to both the website and the two lovely CSRs I spoke with. How about providing patients with something that tells them the next steps to take instead of forcing us to guess?
My experience last month with SRMC was like many before it - OUTSTANDING. This time, I went into the Emergency Department on a Saturday morning for a special radiological test looking for blood clots... more in my lung(s). This was needed due to another test late Friday by my Primary Care Doc which indicated the possibility of blood clots in my lungs. A specialist had to be called in to conduct the test. I was seen quickly by a nurse and a PA and monitored continuously while waiting for the radiology specialist. Every person with whom I interacted was courteous, kind and professional. I could not have been made to feel more special. After all the tests were negative, I was promptly discharged with excellent, easy-to-understand instructions for monitoring my condition from the Emergency Department Doctor in Charge. Sky Ridge people take superb care of their patients by promptly processing, diagnosing and appropriately treating each patient in an OUTSTANDING manner! This hospital and its professional staff are an order of magnitude above the manner in which they care for patients vs. the many other hospitals where I have been treated.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 14.2% (1.8% below the national rate)
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