While travelling from New Orleans to the Jackson, MS area, my son became violently ill and we had to bring him to the nearest ER at 11:00 on a weeknight. SMH showed up on the GPS so away we went. BEST... more DECISION EVER. It was a quiet night and they got him in promptly but that's not the reason for the rating. The staff there was unbelievably friendly and helpful to us while we were there. They were genuinely resolved to find the source of the issue, not just push us through like a meat market. Even the police that was on duty called a cab for us and got us to a safe hotel for the night. People of Slidell, please do not take this gem for granted. In the Jackson area, we long for anything even close to what you have there. I wish we could pick it up and bring it north.
They claimed to offer Psychological Services but yet do not at all they will simply put you on lockdown in a Solo room with no attention paid to you whatsoever from the nursing staff my own daughter was... more more than 5 hours past due for her meds and they acted like they didn't care the ER doctor refused to speak to me and my wife and took matters into his own hands against the wishes of my daughter's therapist and psychiatrist and caused our family great grief and a lot of financial expense that was unnecessary the nursing staff was completely rude and unaccommodating for my daughter's needs what should have been a simple in and out within a few hours turned into a three-day ordeal that ended up hurting our family financially and spiritually more so than you could ever imagine the doctors and staff at this Hospital should be fired immediately have their licenses revoked and they themselves should have to be forced to go through the treatment that they impose on other people
After my father fell and split his head open, we called an ambulance and they arrived promptly. Waited 3 hours until we could see him. While in the room, having a heated discussion on whether to leave... more or not a cop came in and kicked me out. He was the meanest cop I've ever met and had no compassion. The nurses were aggravated at every word anyone said. The educated guy at the front desk was the worst help in the world. Being "busy" to be unable to help or answer questions is a poor excuse. This isn't south side Chicago, this is Slidell, and they should have understanding and temperament to help a local family in a time of need. I understand hospitals and their work, and I have to say this place is poorly run.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.3% (0.3% above the national rate)
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