St Bernardine Medical Center

2101 North Waterman Avenue, San Bernardino, CA, United States   |   9098814440   |  
This facility has been reviewed 48 times
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Staff & Capacity
59%
(48 reviews)

"If I can give..."

Reviewed 2 months ago
Sam Sammain

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Excellent
19
Good
4
Average
2
Poor
2
Terrible
21
Average:
(reviews: 48)
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Sam Sammain

"If I can give..."

Reviewed 2 months ago

If I can give this hospital more than 5 stars i would .. The hospital staff the nurses and doctors are amazing people. they keep it together under pressure and they are very helpful in spite of the many... more

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Barbarita Cretty

"once I had been..."

Reviewed 2 months ago

once I had been threatened with jail forced to leave. yesterday treated five star bedside Professionals, perfect procedures n diagnosis, years 2011-2017

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Debbie Fransen

"Couldn't have had a..."

Reviewed 2 months ago

Couldn't have had a better experience on all accounts. Kudos to everyone!

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
N/A
Nurses "Usually" communicated well
N/A
Nurses "Sometimes" or "Never" communicated well
N/A

How did the doctors communicate?

Doctors "Always" communicated well
N/A
Doctors "Usually" communicated well
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Doctors "Sometimes" or "Never" communicated well
N/A

How soon did you receive help when needed?

I "Always" received help when needed
N/A
I "Usually" received help when needed
N/A
I "Sometimes" or "Never" received help when needed
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How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
N/A

How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
N/A
No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
N/A
6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
N/A
No I would not recommend this hospital
N/A
Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 99%
(1% above the national rate)
Aspirin prescribed at discharge
Rate - 100%
(1% above the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 83%
(13% below the national rate)

Preventive Care

Immunization for pneumonia
Rate - 93%
(1% above the national rate)
Immunization for influenza
Rate - 95%
(5% above the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 99%
(1% above the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 2%
(4% below the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 15.6%
(0.4% above the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 11.9%
(equal to the the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 18.8%
(0.5% above the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 22.7%
(0.3% below the national rate)
Rate of readmission after hip/knee surgery
Rate - 6.2%
(0.8% above the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 14.3%
(1.7% below the national rate)
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