Like any place there are some good folks but overall I didn't like my service. I've been twice, once to the ER for a uti that had speed to my bladder and continuing, had to wait for 3 hours or more while... more tons of people went before me, then it took another 1 and a half in the back to get antibiotics. The other time was for my heart, I experience bad chest pain quite often and get lightheaded, chest feels tight, etc. I went to the heart place and no one took me seriously thought I was to young to have anut hibg wrong with it. Didn't even care to make sure my age was correct on documents which it wasnt. I tried explaining how I was a smoker and use to have a couple eating disorders for awhile but they didn't care. I came another day and afterwards I didn't even get to meet my doctor. Just nurses that went through the motions and I was sent home. Now they want 400 and I never even got to know what my results we're! So terrible, I miss living in Lexington and going to UK because this treatment is unprofessional and no one cares unless your a child. I've gone multiple times to see friends and same thibg, slow service, don't take it seroously, etc. I wish they could get reported.
Only giving one star bc of all the bs that happened after I received care from there. The nurse, radiology tech and insurance lady I dealt with were great. It was a quick speedy visit, I was very surprised... more at the speed. I can only imagine I was just lucky that day. Any doctor visit I've ever had before was never that quick. However, after the initial visit I returned to have a paper filled out for work so I wouldn't lose any attendance pts. THEY REFUSED TO EVEN LOOK AT THEM!! Again this wasnt any workmens comp or anyspecial or legal forms, simply a form for work to not lose attendance pts. It wasnt a work related injury, it was a hiking injury. Basically a more in depth work excuse. I had to get rude and ended up talking to multiple people but when all was said and done they told me straight up we're not going to sign or do anything with that form. They gave me the run around and tried to send me on a wild goose chase. It was obvious the girl was just saying whatever to get me to go on my way. This paper is literally one page and is basically a more in depth work excuse. Would take 2 mins to do. My jobs home office couldn't believe it, said that never happens. So a word to the wise, if you go here you'll probably receive good care. However if you have anything you need filled out for work, tough luck, you're screwed.
Only go here because I have no other choice. Don't trust them with my dog. I have heart, lung and kidney failure and unfortuately have to go to this hospital and it's doctors many times a month. I prefer... more a vet treat me~ Former RN that is very unhappy with the treatment or lack thereof. Someone mentioned to watch your belongings. True. My jewelry was stolen when I had to take it off for a procedure.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 17.5% (1.5% above the national rate)
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