The experience from entering the building to trying to find my mother as a patient was not good. I was sent in the wrong direction, told at the 2nd floor nurses desk "I don't know" and sent to the waiting... more room. I might still be sitting there if I hadn't inquired again. Finally a very nice RN escorted me to the Heart and Vascular where my mother was. I felt totally discounted and that no one seemed to want to even listen to me. I would give one star but the care my mother got in the Heart and Vascular was fabulous!
I would not recommend this hospital to no one. The staff does not tell the truth or give out information as needed. I had surgery there in the outpatient area, and was not informed that the surgery team... more was all female, except my surgeon. They started to be nice at first, but after the surgery the nurse that was assigned to me after the surgery, treated me as I was burden to her. She had no concerns for my needs, while having a reaction to the meds. forced me out of the hospital, as quick as she could. And had no respect for my modesty, during this time, must not like male patients.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.1% (0.9% below the national rate)
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