My husband is in room 6476 I reported to the nurse that urine was on the floor she said she would call maintenance. After 20 minutes I saw maintenance on the floor cleaning up a empty room and asked if... more she mind coming and mopping up the urine that was already in our room. Her response was when I finish the room I am in. The room she was cleaning was empty and I couldn't believe it was priority over the fact that we had to go into a room that wasn't even clean at all. I asked for the supervisor on duty and he or she hasn't responded.
Extremely horrible, the worse experience ever. The staff member filed my claim under the wrong SSN for months and constantly gave my lip service regarding why my claim was never processed and sent to insurance... more company. Lazy and lackluster and full of attitudes and completely ignored that she was processing the wrong information
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.8% (0.2% below the national rate)
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