Nurse Jeff was not compassionate at all. He lectured me on going to a different facility other than an emergency room. I'm 62 years old and fell down 8 stairs in my home. I didn't want to go to the doctor... more at all but after a day the pain was getting worse. The concerns I had were internal and my urine sat on the shelf until I left never got tested. I did get x-ray and was told nothing was broken. Then I was given another lecture not to take my 5/325 Norco to clean house. ??? They were for rest. Explain to me why I got a lecture. I'm not a pill head. I have no narcotics listed in my medications. I was off balance from the pain it took to step up on the scale and I have some confusion issues when I get upset. Needless to say I was so upset I was in tears. I will have to have some major event before I will enter your hospital again. You have no class and you profile everyone as if they were addicts. I knew nothing was broken. I needed an MRI. THEN to top it all off behind the doors were so dirty it was gross.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 13.7% (2.3% below the national rate)
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