St Edward Mercy Medical Center

7301 ROGERS AVE, Fort Smith, AR, United States   |   4793146000   |  
This facility has been reviewed 47 times
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About
Staff & Capacity
63%
(47 reviews)
United States: Ranked #6106
Ranking generated by Best Hospital Advisor

"Nurse Jeff was not..."

Reviewed 5 days ago
Nina Dickinson

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Excellent
23
Good
1
Average
2
Poor
2
Terrible
19
Average:
(reviews: 47)
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Nina Dickinson

"Nurse Jeff was not..."

Reviewed 5 days ago

Nurse Jeff was not compassionate at all. He lectured me on going to a different facility other than an emergency room. I'm 62 years old and fell down 8 stairs in my home. I didn't want to go to the doctor... more

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Nina Dickinson

"Nurse Jeff was not..."

Reviewed 5 days ago

Nurse Jeff was not compassionate at all. He lectured me on going to a different facility other than an emergency room. I'm 62 years old and fell down 8 stairs in my home. I didn't want to go to the doctor... more

Review details
0  
Robin Fletcher

"September 5, 2017 On Tuesday,..."

Reviewed 2 weeks ago

September 5, 2017

On Tuesday, August 21, 2017, my 81 yr old mother, Virginia ---, came by way of ambulance to the ER of Mercy Medical Hospital in Ft. Smith, Ar..
There she was taken... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
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Nurses "Usually" communicated well
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Nurses "Sometimes" or "Never" communicated well
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How did the doctors communicate?

Doctors "Always" communicated well
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Doctors "Usually" communicated well
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Doctors "Sometimes" or "Never" communicated well
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How soon did you receive help when needed?

I "Always" received help when needed
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I "Usually" received help when needed
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I "Sometimes" or "Never" received help when needed
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How was your pain controlled?

My pain was "Always" well controlled
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My pain was "Usually" well controlled
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My pain was "Sometimes" or "Never" well controlled
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How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
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The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
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No
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How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
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7 or 8
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6 or less
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Would you recommend this hospital?

Yes I would definitelly recommend this hospital
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Yes I would probably recommend this hospital
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No I would not recommend this hospital
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Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 99%
(1% above the national rate)
Aspirin prescribed at discharge
Rate - 100%
(1% above the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 89%
(7% below the national rate)

Preventive Care

Immunization for pneumonia
Rate - 99%
(7% above the national rate)
Immunization for influenza
Rate - 95%
(5% above the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 99%
(1% above the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 5%
(1% below the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 14.5%
(0.7% below the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 12.4%
(0.5% above the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 15.9%
(2.4% below the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 22.6%
(0.4% below the national rate)
Rate of readmission after hip/knee surgery
Rate - 4.6%
(0.8% below the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 13.7%
(2.3% below the national rate)
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