St Francis Community Hospital

34515 9th Avenue South, Federal Way, WA, United States   |   2539448100   |  
This facility has been reviewed 58 times
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About
Staff & Capacity
53%
(58 reviews)
United States: Ranked #7076
Ranking generated by Best Hospital Advisor

"Front desk lady was..."

Reviewed 1 month ago
dabrenika81

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Excellent
20
Good
4
Average
0
Poor
5
Terrible
29
Average:
(reviews: 58)
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dabrenika81

"Front desk lady was..."

Reviewed 1 month ago

Front desk lady was nice and the lady that took my moms vital was cool but once we got in a room for her to be personaly examine it took 3 hours just to get her meds and for a catscan, One nurse asked... more

Review details
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dabrenika81

"Front desk lady was..."

Reviewed 1 month ago

Front desk lady was nice and the lady that took my moms vital was cool but once we got in a room for her to be personaly examine it took 3 hours just to get her meds and for a catscan, One nurse asked... more

Review details
0  
Dylan Mayer

"I went in with..."

Reviewed 2 months ago

I went in with a 7 inch laceration on the back of my arm to the bone, bleeding very severely, loss of pigment in my skin, leaving trails on the floor. They handed me guazz and asked me to wait (It's 2am... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
N/A
Nurses "Usually" communicated well
N/A
Nurses "Sometimes" or "Never" communicated well
N/A

How did the doctors communicate?

Doctors "Always" communicated well
N/A
Doctors "Usually" communicated well
N/A
Doctors "Sometimes" or "Never" communicated well
N/A

How soon did you receive help when needed?

I "Always" received help when needed
N/A
I "Usually" received help when needed
N/A
I "Sometimes" or "Never" received help when needed
N/A

How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
N/A

How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
N/A
No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
N/A
6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
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No I would not recommend this hospital
N/A
Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 99%
(1% above the national rate)
Aspirin prescribed at discharge
Rate - 99%
(equal to the the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 96%
(equal to the the national rate)

Preventive Care

Immunization for pneumonia
Rate - 90%
(2% below the national rate)
Immunization for influenza
Rate - 90%
(equal to the the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 99%
(1% above the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 1%
(5% below the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 17.1%
(1.9% above the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 15.6%
(3.7% above the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 18.2%
(0.1% below the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 24.2%
(1.2% above the national rate)
Rate of readmission after hip/knee surgery
Rate - 5.5%
(0.1% above the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.4%
(0.4% above the national rate)
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