St Francis Hospital

West 7th Street, Wilmington, DE, United States   |   3024214100   |  
This facility has been reviewed 32 times
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Staff & Capacity
54%
(32 reviews)

"This is the worst..."

Reviewed 3 months ago
Lynn Bey

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Excellent
11
Good
3
Average
0
Poor
1
Terrible
17

This facility has been reviewed 32 times
54%
(32 reviews)
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(reviews: 32)
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Lynn Bey

"This is the worst..."

Reviewed 3 months ago

This is the worst hospital to come to. My daughter has an history of seizures and was transfer by ambulance from AI DuPont hospital for children to St. Francis to meet the neurologist here. It’s now... more

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cheryl moosreiner

"I HATE ST. FRANCIS..."

Reviewed 4 months ago

I HATE ST. FRANCIS HOSPITAL !
I could write pages on this. Worst I would say is they put IV in arm right inside elbow. Needless to say I woke up about every few min. all night. Every time I moved... more

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Deborah Kraak

"I was very surprised..."

Reviewed 6 months ago

I was very surprised and disappointed by the service I received at St. Francis when I had a fall and broke my hip and come in for emergency surgery. Due to lack of care (and explanation), my back went... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
N/A
Nurses "Usually" communicated well
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Nurses "Sometimes" or "Never" communicated well
N/A

How did the doctors communicate?

Doctors "Always" communicated well
N/A
Doctors "Usually" communicated well
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Doctors "Sometimes" or "Never" communicated well
N/A

How soon did you receive help when needed?

I "Always" received help when needed
N/A
I "Usually" received help when needed
N/A
I "Sometimes" or "Never" received help when needed
N/A

How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
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How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
N/A
No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
N/A
6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
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No I would not recommend this hospital
N/A
Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 97%
(1% below the national rate)
Aspirin prescribed at discharge
Rate - 99%
(equal to the the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 100%
(4% above the national rate)

Preventive Care

Immunization for pneumonia
Rate - 96%
(4% above the national rate)
Immunization for influenza
Rate - 96%
(6% above the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 100%
(2% above the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 1%
(5% below the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 15.9%
(0.7% above the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 11.2%
(0.7% below the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 19.7%
(1.4% above the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 22.5%
(0.5% below the national rate)
Rate of readmission after hip/knee surgery
Rate - 5.2%
(0.2% below the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.7%
(0.3% below the national rate)
There is no indicators supported for this facility. If your hospital is part of major country or region based indicators that you value, please suggest it to us via our suggestion box in the bottom left corner and we’ll consider it's integration.