St Francis Hospital & Medical Center

114 Woodland Street, Hartford, CT, United States   |   8607144000   |  
This facility has been reviewed 50 times
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Staff & Capacity
53%
(50 reviews)

"Doctors here are always..."

Reviewed 2 months ago
Leslie Maldonado

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Excellent
17
Good
4
Average
0
Poor
3
Terrible
26
Average:
(reviews: 50)
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Leslie Maldonado

"Doctors here are always..."

Reviewed 2 months ago

Doctors here are always nice n respectful at each appointment. The emergency room is not so long and plus they saved my life when I was in come from a car accident. Never had a issue like I did in other... more

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0  
Randall Jarabek

"I had hip replacement..."

Reviewed 2 months ago

I had hip replacement surgery on 9/18/17. I went online to look at the bills submitted. I do have private insurance and the ability to pay all deductibles. What struck me most was the inflated and unjustified... more

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corinne freaney

"went few wks ago..."

Reviewed 3 months ago

went few wks ago for a mammogram to Nod road facility in avon. gave reception my new insurance card and watched while it was scanned into my record. last night, Friday, September 22, I get an automated... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
N/A
Nurses "Usually" communicated well
N/A
Nurses "Sometimes" or "Never" communicated well
N/A

How did the doctors communicate?

Doctors "Always" communicated well
N/A
Doctors "Usually" communicated well
N/A
Doctors "Sometimes" or "Never" communicated well
N/A

How soon did you receive help when needed?

I "Always" received help when needed
N/A
I "Usually" received help when needed
N/A
I "Sometimes" or "Never" received help when needed
N/A

How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
N/A

How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
N/A
No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
N/A
6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
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No I would not recommend this hospital
N/A
Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 100%
(2% above the national rate)
Aspirin prescribed at discharge
Rate - 100%
(1% above the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 93%
(3% below the national rate)

Preventive Care

Immunization for pneumonia
Rate - 95%
(3% above the national rate)
Immunization for influenza
Rate - 91%
(1% above the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 98%
(equal to the the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 0%
(6% below the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 13.8%
(1.4% below the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 12.3%
(0.4% above the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 19.8%
(1.5% above the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 23.2%
(0.2% above the national rate)
Rate of readmission after hip/knee surgery
Rate - 5.2%
(0.2% below the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.8%
(0.2% below the national rate)
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