St Joseph Mercy Oakland

44405 Woodward Avenue, Pontiac, MI, United States   |   2488583000   |  
This facility has been reviewed 127 times
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About
Staff & Capacity
46%
(127 reviews)
United States: Ranked #8679
Ranking generated by Best Hospital Advisor

"I was misdiagnosed, tests..."

Reviewed 3 weeks ago
Mary Williams

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Excellent
37
Good
5
Average
0
Poor
0
Terrible
85
Average:
(reviews: 127)
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Mary Williams

"I was misdiagnosed, tests..."

Reviewed 3 weeks ago

I was misdiagnosed, tests were ordered and not executed. I lost the vision in my right eye due to negligence. The hospital does not have adequate policy and procedures to address ophthalmic issues. My... more

Review details
0  
Mary Williams

"I was misdiagnosed, tests..."

Reviewed 3 weeks ago

I was misdiagnosed, tests were ordered and not executed. I lost the vision in my right eye due to negligence. The hospital does not have adequate policy and procedures to address ophthalmic issues. My... more

Review details
0  
Sandy Karls

"The staff at the..."

Reviewed 3 weeks ago

The staff at the ICU here were a warm, human support for us as we kept vigil for our father there. They were thoroughly communicating, responsive, disciplined always in staying clean. They honored his... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
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Nurses "Usually" communicated well
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Nurses "Sometimes" or "Never" communicated well
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How did the doctors communicate?

Doctors "Always" communicated well
N/A
Doctors "Usually" communicated well
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Doctors "Sometimes" or "Never" communicated well
N/A

How soon did you receive help when needed?

I "Always" received help when needed
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I "Usually" received help when needed
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I "Sometimes" or "Never" received help when needed
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How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
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How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
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Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
N/A
No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
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7 or 8
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6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
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No I would not recommend this hospital
N/A
Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 100%
(2% above the national rate)
Aspirin prescribed at discharge
Rate - 100%
(1% above the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 97%
(1% above the national rate)

Preventive Care

Immunization for pneumonia
Rate - 99%
(7% above the national rate)
Immunization for influenza
Rate - 99%
(9% above the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 100%
(2% above the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 0%
(6% below the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 13.7%
(1.5% below the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 10.3%
(1.6% below the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 17.2%
(1.1% below the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 21.0%
(2% below the national rate)
Rate of readmission after hip/knee surgery
Rate - 4.2%
(1.2% below the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 17.0%
(1% above the national rate)
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