My Brother was admitted on 6/15/18 and discharged on 7/16/18, after contracting Endocarditis (a very serious heart infection), which he had open heart surgery for. Had I not been his advocate in the ER,... more their original plan to discharge him early that day, would've caused him to die. In ICU, before and after surgery, the entire staff treated him with the utmost respect. Vanessa, Paul, David and many others were constantly checking on him, and very responsive when either myself or my Mother called for their assistance. Each person in ICU went the extra mile for my Brother even when they weren't called, and we will forever be grateful to them, and the Surgeons and Anesthesiologists that saved his life. However, after he was transferred to Floor B3 East division, things changed. Some nurses were not responsive or attentive when called. We had to either call again or walk out and flag them down! On 7/11/18, my Brother really needed to use the restroom, so I called the Nurse's Station and was told that a Nurse would come. After waiting for approx. 10 minutes, I was left with no other alternative than to place him on the pot myself! When he was done, I walked out to the Nurse's Station and asked someone to come in and clean him up. The "Charge Nurse" on duty that day was Danielle. Said she'd send someone. Low and behold, the so-called "Nurse" that had been assigned to his room all day named Jamie, decided she felt like working at that moment. When she arrived, I asked, "Are you all short staffed today"? She replied, "Who us"? "No", with a smirk. I proceeded to say, "I called for help and no one came. I had to put him on the pot myself. That shouldn't be happening". Her only response was, "I don't know why". Then, she turned her back, carelessly cleaned my Brother, threw the soiled linen on the floor and left it there, and walked out without apologizing. Needless to say, I was PISSED!! Still, I kept my composure. Later, my Mom arrived and I told her what occurred. She walked out and asked the so-called "Charge Nurse" to come in. I explained the issue. Danielle, looking Stone Faced and Pop-Eyed, said she heard I was upset, and began asking, whether or not I was sure the call I sent to the Nurse's station went through. I said, "Yes". She asked if anyone actually answered. Again, I replied, "Yes". I added, "I spoke to someone that said she would send the Nurse in." She was obviously implying that I must be crazy or lying. She said, "I'm sorry that happened, but we do have other patients besides him on the floor. We can't be there just like that. Sometimes the call may go to a Nurse's cell phone when it's not picked up at the station. It won't happen again." In other words, "Sorry, not sorry". On the day of his discharge, Danielle was on duty again. My Mother was with him the whole time, and told me she could barely get anyone to help my Brother when she asked. It seems to me, Danielle, Jamie and others like them, have serious heart conditions also! THEY'RE DOWNRIGHT EVIL!! They treated my Brother like he was nothing more than a burden to them! Someday, their loved ones, or they themselves, will experience the same thing, and they'll know how it feels to be mistreated and neglected by someone who's in a position to help them in their time of need! I'm ashamed to admit I was born at this damn hospital! I truly thank the few real Nurse's on Floor B3, that had a strong work ethic and friendly disposition (Joseph, Ashley, Ari and some others). Joe, thank you for what you wrote on his heart pillow.
I have been associated withSt. Josephs Hospital at each of their locations as a patient, receiving both inpatient and outpatient service as well, for many years. Each time I have been there my experience... more is been excellent. With all the different kinds of care I have experienced, the staff is always very professional and explains things in a way I can always understand. The staff is very caring while attending all their patients.
A "Miracle", A "Dog and Pony Show", and a "Bum's Rush"
I have to give credit.. they made my boyfriend seem back from the dead after the EMR brought him in from the sorry nursing home. He was even... more better than I had seen for quite a while.
First of all, I am totally against Catholic hospitals.. and I was raised Catholic. What most people don't know is that they will jeapordize women's lives & reproductive systems against their will in favor of a questionable fetus.. so I was somewhat disgusted that my boyfriend landed in one.
The place is big, clean, pleasant,albeit it can be quite confusing in layout & signage. They drug well, are conscientious at the start.. But the sham falls apart quickly. Equiptment may be good, but if it is truly uncomfortable when required for sleep use, how good is it really? And why can't they have cannula on an alarmed system like an oxygen mask.. his current place does. There are much more comfortable oxygen masks on the market than the one he was given to use.
I gave my number to be called in emergency to a nurse, but after a room transfer, my number got trashed.
The doctor came in and gave prounouncement as if he really knew everything without extensive cancer testing (under my category of "a wise man uses the term "metastatic" carefully) and spoke of oncology and hospice, bringing the hospice saleseperson in w/o a true cancer workup ( mind you, I was told I needed cancer surgery 15 yrs ago which I never took.. I don't lump people like they are coal in a bin.. though most doctors do) Nurses started to not be around. After 4 days, they washed their hands of him and sent my boyfriend to a rather uncooperative facility that won't transfer him for proper treatment.
7/8/18 I changed St Joseph's rating from 3 star to 1 star because my loved one died at the creepy facility they transferred him to.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.4% (0.4% above the national rate)
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