I just delivered my twins at St Joseph's (also delivered my daughter there in January 2016) and I would never go anywhere else. They were quick to tend to your needs, every single nurse I had was friendly... more and supportive, and they just made both of my deliveries so easy and wonderful. If you're unsure on what hospital to deliver at i would HIGHLY recommend St Joe's.
My son was admitted at at Westgate and was there any ICI for 7 days. He needed to be transferred to the downtown facility for initial testing. After the ambulance and picked him up we were told that the... more downtown facility had a room ready and waiting for him when we got here the bed was not ready the room was not clean they expected him to call into a bed that was covered in feces blood and some other white crusty fluid that looks like semen they expected to put my son in that bed without it being cleaned or even having clean sheets in it. After further inspection of the room we found blood and human feces all over the toilet black Footprints all over in side of shower dripping faucets and mold growing from the ceilings for they're inspecting the room the bio box hadn't been emptied what it look like her dance it was overflowing hypodermic needles and tubes with blood coming out of it falling out and going to the floor there was blood on the wall Blood on the floor and blood on the bed frame that they were going to put my son in. After asking the staff if they were going to clean the bed they have asked like they did not know how to understand English and proceeded to make the bed with the feces and blood on it and expected my son to sleep on it I ended up having to ask for alcohol wipes and bleach wipes to clean the bed so I can make it for my son now like I said he just got out of ICU and they expected him to sit in a chair over four and a half hours waiting for somebody to make the bed so he can get up into it he was forgotten on several accounts and when asked the charge nurse when they were going to attend to him she proceeded to jump my case and chew my head off so if you want to go to a good hospital do not come to St Joe's Medical Center downtown Phoenix filthy you get forgotten and you're treated like the trash that lives around in this neighborhood.
My nephew came here after leaving Honor Health Deer Valley to get help. Waited in the ER waiting room for 7 hours to tell him there is nothing they could do. The PA came in at the end and said, "well,... more what did they say" my nephew said he was leaving. The guy said, "ok" and walked out. The neuro doc said its a Saturday and they are really busy, and there are only 3 doctors and that is why it is slow. Are you kidding? You know its busy...it's the weekend! Only 3 doctors??? It was insane. He couldn't walk, severe head pressure, and they didn't do anything. Do not go here, OR Honor Health Deer Valley...pathetic!
The room had stains and spills everywhere, the restroom was absolutely disgusting, can we say health issues? I wish a health audit would walk through that place!
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.4% (0.6% below the national rate)
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