From the moment you walk in, you start experiencing below average services. The checkin lady at emergency showed us attitude as if we didn't speak English. It was her fault for entering wrong dates but... more she talked to us as if we were second class citizens. There were a lot of homeless people sitting in the waiting room who were eventually kicked out. We came in at 11 pm and saw doctor at 4:30 am for our infant. Hire more doctors please. They shifted us to pediatrics at 6:30 am. Then gave us room with shared bathroom and shower. What is this? A third world country experience. And the nurses act super sweet but when you ask for anything they ignore or deny your request. They belittle you and tell you to get your own meal. You charge thousands of dollars for each patient every day and you can't even provide them with a decent meal? I used this facility many times and it feels like a prison rather than a hospital.
You are no doing social services. You get paid well to do your job. Its time you do your job.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.4% (0.4% above the national rate)
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