My mom went in for a heart valve preceedure and at every step of her care at St. Joseph’s she was treated with so much love and respect. I can’t thank the doctors, nurses and especially the nurses... more aids who often get over looked for their daily care of my mom. The nurses aids were so caring and spoke so sweetly to my mom when she was nervous about going under and after her operation they were quick to get to her room when she needed help. If they were with another patient they would tell her that they would be right in as soon as they were finished and they always kept their word. I never had to search for a nurse or an aid once they knew she needed care they would get to her room as soon as they could. The aid in the cardiac unit changed her and cleaned her and made sure she felt comfortable and always with a caring touch and gentle words and sometimes even s funny story.
Dr. Connelly took the time to speak my family about what to expect and listened to all our concerns. After the operation, The nurse in the ICU told us that they would treat my mom like a faberge egg. And they did.
Wonderful hospital, caring staff, top doctors.
Was taken yesterday by ambulance to this hospital because of a really bad sprained ankle. Was treated quickly and amazingly by all the staff, however one nurse truly stuck out to me. She wasn't the nurse... more that was helping assist me, however she came by and noticed my ankle and saw I was all alone. Without even knowing my story as to how I got there when I'm from Toronto, she started telling me a story about how 20 years ago she lost three of her friends in a car accident. So to the Jamaican nurse who told me this story, thank you for that and for being so kind to me. Your story was just what I needed to help me see the positive in a bad situation and I will never forget you.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 18.3% (2.3% above the national rate)
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