They always charge for parking and DO NOT VALIDATE. We pay a lot of copays and pay alot for our insurance but they don't give a break to patients in Fullerton. Other offices don't charge to park.
I... more came for an appointment and got a ticket to enter the parking lot to park. The lot was full and should not have let me in. I left to go to the front lot but it was blocked off for valet parking only. There was plenty of parking but they would not allow me in unless I valet it. I don't trust ANYONE. I had to drive across the street and buy something at the pharmacy in order to park there.
I talked with the hospital staff and she apologized and said they couldn't let us park in the front parking lot. I told them they really need to help their patients. It's not a welcoming environment to not be able to park. Hopefully, we can get Fullerton to appreciate their St. Jude patients.
St Jude Cancer Center: 5 stars! The doctors, nurses, admissions staff were nothing but compassionate. Going through cancer was tough enough, but this team really has their act together. Downside: The... more infusion room is undergoing a renovation so chemo treatment is held in the basement of the hospital across the street. Not the best view while there but the drugs did their job so I won't complain.
I was also at the ER in August. I was there for approximately 4 hours. Everybody was polite from the admitting room to the nurses and doctors. They didn't have a room for me so I waited outside in the general area. Would I have liked to lie down in a room? Yes, I was feeling kind of crappy, but the ER is just that...Emergency room. There's priority patients/rooms. I wasn't one. I was still alive and breathing and just laid my head down on my husband. People who complain that they are told to stay in the waiting room don't realize their case isn't life threatening otherwise they would have a room/doctor right away.
My mother was in for surgery recently and received excellent care from start to finish...the lab, Scan techs, admissions, food service department, and all medical personnel consistently demonstrated professionalism... more and kindness. Shout out to the 5th floor!! You guys took great care of her!
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.1% (0.9% below the national rate)
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