St Jude Medical Center

101 East Valencia Mesa Drive, Fullerton, CA, United States   |   7149923000   |  
This facility has been reviewed 49 times
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Staff & Capacity
72%
(49 reviews)

"I parked in the..."

Reviewed 11 months ago
PO Box

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Excellent
26
Good
7
Average
1
Poor
0
Terrible
15

This facility has been reviewed 49 times
72%
(49 reviews)
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(reviews: 49)
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PO Box

"I parked in the..."

Reviewed 11 months ago

I parked in the lot and had surgery, ENT dr. Moore lied to me and made condition worse and complications massive pain etc.! on top of that they towed my car while I was in ICU, even though I asked the... more

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0  
Miriam Leon

"Hi everyone inspite of..."

Reviewed 1 year ago

Hi everyone inspite of the fact that I have never been here myself I highly respect the people who work here because they are very compassionate to everbody who is suffering from all kinds of illnesses,... more

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Caryn Dejbakhsh

"They always charge for..."

Reviewed 1 year ago

They always charge for parking and DO NOT VALIDATE. We pay a lot of copays and pay alot for our insurance but they don't give a break to patients in Fullerton. Other offices don't charge to park.
I... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
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Nurses "Usually" communicated well
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Nurses "Sometimes" or "Never" communicated well
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How did the doctors communicate?

Doctors "Always" communicated well
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Doctors "Usually" communicated well
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Doctors "Sometimes" or "Never" communicated well
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How soon did you receive help when needed?

I "Always" received help when needed
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I "Usually" received help when needed
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I "Sometimes" or "Never" received help when needed
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How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
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My pain was "Sometimes" or "Never" well controlled
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How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
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Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
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How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
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How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
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The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
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No
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How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
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7 or 8
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6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
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No I would not recommend this hospital
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Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 99%
(1% above the national rate)
Aspirin prescribed at discharge
Rate - 100%
(1% above the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 97%
(1% above the national rate)

Preventive Care

Immunization for pneumonia
Rate - 84%
(8% below the national rate)
Immunization for influenza
Rate - 75%
(15% below the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 98%
(equal to the the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 0%
(6% below the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 13.3%
(1.9% below the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 11.4%
(0.5% below the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 17.2%
(1.1% below the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 21.5%
(1.5% below the national rate)
Rate of readmission after hip/knee surgery
Rate - 4.6%
(0.8% below the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.1%
(0.9% below the national rate)
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