St Mary Mercy Hospital

36475 5 Mile Road, Livonia, MI, United States   |   7346554800   |  
This facility has been reviewed 47 times
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Staff & Capacity
54%
(47 reviews)

"My sister has been..."

Reviewed 2 months ago
Kim Honyoust

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Excellent
14
Good
5
Average
2
Poor
5
Terrible
21
Average:
(reviews: 47)
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Kim Honyoust

"My sister has been..."

Reviewed 2 months ago

My sister has been a patient here for two weeks now. Most of the nurses have been absolutely great. The best one has been Kelsey from 2 South. She went above and beyond to get things done that weren't... more

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"The nurse Patti is..."

Reviewed 2 months ago

The nurse Patti is an Allstar as is the case manager star. Beth the p.s.a. is an all around amazing person.

If you want to be belittled mocked and then ignored ask for Dr Singh
... more

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Nicole Velthoven

"Don't have much good..."

Reviewed 2 months ago

Don't have much good to say....the midnight nurse was great on the observation floor. The dayshift nurse Maria and the charge Celeste had an additude for the 2 days. I'm a nurse and I wouldn't even go... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
N/A
Nurses "Usually" communicated well
N/A
Nurses "Sometimes" or "Never" communicated well
N/A

How did the doctors communicate?

Doctors "Always" communicated well
N/A
Doctors "Usually" communicated well
N/A
Doctors "Sometimes" or "Never" communicated well
N/A

How soon did you receive help when needed?

I "Always" received help when needed
N/A
I "Usually" received help when needed
N/A
I "Sometimes" or "Never" received help when needed
N/A

How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
N/A

How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
N/A
No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
N/A
6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
N/A
No I would not recommend this hospital
N/A
Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 97%
(1% below the national rate)
Aspirin prescribed at discharge
Rate - 99%
(equal to the the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 90%
(6% below the national rate)

Preventive Care

Immunization for pneumonia
Rate - 86%
(6% below the national rate)
Immunization for influenza
Rate - 88%
(2% below the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 98%
(equal to the the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 4%
(2% below the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 15.0%
(0.2% below the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 10.2%
(1.7% below the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 18.6%
(0.3% above the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 28.6%
(5.6% above the national rate)
Rate of readmission after hip/knee surgery
Rate - 6.9%
(1.5% above the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 18.2%
(2.2% above the national rate)
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