Terrible patient care!! A lot of the doctors and nurses that work in this facility don’t care about patients well being! I’m absolutely horrified about anyone being under their care. For example (true... more story): When a patient goes to the ER multiple times with horrible stomach pains and all the doctor-doctors do is say “you have gastritis, you need to get on a healthier diet and take these medications” and don’t run any tests but weeks later patient goes to another hospital that’s not St Vincent’s and they do the proper tests and finds out it’s stomach cancer. Yes never again would I recommend this hospital to anyone until faculty can better their patient care.
First off Dr.Hu in the ER is an absolute ass. Lorane the receptionist at the hemophilia center is awful and I hope to never have the displeasure of being treated by that midget ever Been going to St.Vincent... more for year's ever since I was under age. Now an adult I can honestly say. the care I received back then when I was younger. From Dr's and nurses is better then the care I receive now. The nurses now in the adult hospital and ER ARE AWFUL. The Dr's in the ER and adult hospital are just as bad. Even kept waiting In a room for 3 even 4 plus HOUR'S!!!!. I've had nurses not remove my tray when I was in the hospital. To being extremely loud in the hall, to having a foul atittude, calling security on me to remove me from my own hospital room because I took too long to get dressed due to pain and struggling to walk. To having my Dr threaten to no longer treat me. if I didn't show up on time to my next appointment. To nurses making fun of me right outside my hospital room door. To social worker's disrespecting me when I asked about one of their assistant service's. To security distressing me and being rude. To one of my Dr's giving me the wrong medication several time's even after I told him I was allergic to it. I literally dread going to this hospital and definitely hope to find another one. The level of service has hands down gone WAY DOWN. The good nurses and Dr's I once had no longer work here. Most told me it was due to low wages and being treated poorly. It's like all the good people who made this hospital great. And great cared about patients just left. Leaving only the crappy one's, now once in a while I do see. Good nurse's and Dr that treat you well but not much and often time's it's for a very short time. Many of these Dr and nurses forget that their treating sick patients. Who often time's are at their worse. Instead of understanding that and trying to cheer people up and make them well. Many treat patients badly and take thing's way too personal. You have no business being a Dr or nurse if you can't heal someone's body as well as their spirit without adding on to their stress and pain which many staff here do.
Only pro's are that it's clean,has good medical technology and practice. Other then that it's pretty much all down hill. Atittude and treatment of people has dramatically suffered way below poor. Also I will say they absolutely do profile people. So minorities over all get treated very disrespectfully. I can't tell you how many time's I've gone to an ER had test done was given meds and sent home STILL IN PAIN. Definitely make this hospital a last resort I'm going to try IU health see how they compare.
The problems with this facility are numerous!!! My brother in law was in this hospital with a terminal diagnosis of liver cancer. I found that the nursing staff is very young out of school. I seen no... more nurses that were older or seemed to be old enough to have more than 5 years experience. Not all of them were bad, even though they were fairly new grads(meaning less than 10 years). The biggest problem we ran into was they were more worried about there feelings than the patients. I have never in my life heard of nurse ask for the patient to say please before she would give the medication!! I was extremely upset as was my husband and brother in law. He should never ever EVER have to say anything if he doesn't want to. This was all about Her (the nurse) feelings of she is almighty and in control. How dare her try to take control of a man we is dying!!! What happened to his control over this terrible disease. It wasn't like he was continually asking for medication. In fact the orders were changed from a scheduled around the clock pain medication to an as needed schedule. No one told him. So he went all night after having surgery with only one dose of pain medication. Then pain was so bad he asked for pain medication he gets some inexperienced nurse. Patients know their body better than any other and they should be listened to. He requested for the nurse to infuse the medication slowly because of the burning. He was told "Well that means you have a bad IV. ". This upset him as well because his veins are very poor d/t chemo. She didn't even look at the IV site before opening her mouth. And still wants him to say please? That's just one of the problems we havw since his admission. The first room he was in had an extremely dirty over the bed tray. It took until the next day for it to be cleaned and the floor was sticky as well. Actually I cleaned most of it up myself. At first it looked like A LOT of dried blood. But when I started wiping it clean I could smell it was coffee. No telling how long it had been there and it wasn't from my family or brother in law. He was NPO and unable to keep anything down for days. As a nurse myself I find all of this very disturbing. I feel as if there is no experienced nursing staff to teach the younger inexperienced nurses. To me the sound like they don't want to pay for experienced healthcare givers. Again all about money. That's a shame especially coming from a Catholic Hospital. All they are worried about is money and insurance. I would never recommend anyone to come to this hospital for in patient services. In fact his surgeon before one of the procedures was quite rude as well when talking to my brother on law before surgery. There were questions regarding anesthesia and my brother in law was asking if he would be asleep during the procedure. He was told he would be getting medication for that. My brother in law was still concerned about anesthesia and the doctor said,"Look can we move on past the anesthesia to the surgery or I can just sign off this case and be done." Then why would even ask if he has any questions? To me he obviously did have questions!! I realize he is not the anesthetist but he should be able to answer about a procedure. Again all about the Dr and what HE wants. I would think twice about using any of the St Vincent Hospital. And this is a teaching hospital??!!?? I guessable no requirements for empathy, concern, and caring about the PATIENT and their individual needs.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 14.0% (2% below the national rate)
There is no indicators supported for this facility. If your hospital is part of major country or region based indicators that you value, please suggest it to us via our suggestion box in the bottom left corner and we’ll consider it's integration.