NOT A SINGLE FREE PARKING SPACE! The biggest mistake Stamford has ever made! Doctors are doctors but this new hospital has completely lost the human touch and makes it all feel about profit. I felt like... more a number, not like a human. Very creepy experience.
This is a review of administration - not medical staff. I have had 2 experiences recently, one at main hospital and one at Tully. Main hospital was the sleep center and I sat for 20 minutes in their reception... more area while the ladies at front desk just chatted away. Eventually a PA arrived and called me by name to follow. At the end of my appointment he said "we want to do a follow up test that we will send you". Still waiting.
Today I call Radiology Scheduling and was on hold for 18 MINUTES - are you kidding me! Then I finally get through and slowly make the appointments for my wife. Then we get a call back 2 minutes later to say she had screwed up and had to reschedule her for a different date. Amateur hour. They want to create a "regional hospital". IMHO they are NOT ready for it.
UPDATE: 09/16/2017. We were referred by Stamford Health to a Gastro group at Tully who for some reason didn't have my wife's records. They had to request from our Primary and this was done. I now get a hand-addressed invoice stamped PAYMENT DUE, stamped EXPEDITE, stamped COMPLETED (dated TWO days after the initial request!) in the mail for $35.75 for 55 fax pages @ .65 each from Stamford Health "Medical Records Custodian". Who uses faxes anymore? You don't have a secure system where different groups within ONE healthcare system can access records? Who is running this joke of an administration?
I was in the ER at the end of July, for dehydration and chest pains, and it took the doctors/nurses over an hour to get an IV for me, even though the ER was completely empty. I was clearly nervous about... more being in the ER (who doesn't get nervous in hospitals?) and the staff chose to leave me alone for over an hour. When I first came in, they did blood work and. an EKG, but an hour wait for an IV??? thats crazy. If I can help it, I definitely will not be back here. I would rather drive to Norwalk hospital for my medical needs.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.0% (1% below the national rate)
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