My husband had a hip replacement here and we couldn't be more pleased with our experience with this hospital and Dr Vaughn. We are not from the area and this was our 1st time here. From pre-admission to... more the cafeteria staff to the wonderful staff on floor 3 everyone we encountered had a professional yet personable attitude and just genuinely seemed to love there job! It's an older hospital but extremely clean. I highly recommend this place for joint replacement and you couldn't ask for a better physician than Dr Vaughn!!
I have been a longtime Toccoa resident and have utilized this great facility on a numerous occasions and only once had anything less than a top notch experience (and I admit, my attitude and demeanor that... more day was a factor). I have had child born and treated many times, personally had blood drawn, xray exams and been an inpatient as well as in emergency room. Anyone who deals with people in their job should understand that it is always that customer's opinion that their issue is the only one that matters. In the emergency room, one never knows what life threatening heart attach, stroke or accident is being treated and should take precedence over a cut that has stopped bleeding and may need stitches, a twisted or even fractured ankle and definitely a runny nose or cold/flu. Maybe an opportunity for the Hospital to improve their communication process in these types of situations, but trust these medically trained individuals are prioritizing the severity of illnesses.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 18.0% (2% above the national rate)
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