I like how the hospital has the right to turn your act into a collection agency without any TYPE OF NOTIFICATION and then be told that its still ok to make a payment with them... I was informed tthis... more morninththat the information given to me is INCORRECT.... WOWWW I will NEVER GO TO THAT HOSPITAL AGAIN
But I've been seen in ER and has my family And we receive great care except for one Nurse in that department. Her name is Joan -don't know last name. She worked tonight 7/3/17 around 7;45 pm
she... more is so hateful and mean spirited, On several occasions she has been down right disrespectful. But tonight was the worse, when she came into the room she was loud and it startled me and I said your so loud and in her condescending way said we'll excuse me and then she said all you have is a headache and I said no I have a migraine and my BP was extremely high that's why I came in.
Then she started pushing meds and I asked what it was because I'm sensitive to many drugs - her responds was it's what dr ordered -ok but what I asked you is what you are giving me - she finally said it, and again said it's only a headache it's not a big deal - I just looked at her and shook my head - then We asked her to push meds slow cuz my condition gets overwhelmed with meds and causes more issues - she looked at me and said I know my job.
I'm just dumbfounded by her lack of empathy, respect and caring . I'm wondering why she's a nurse .
Then as I am being discharge she asked if meds helped I said not much. Then she got rude again and my husband finally had enough and said why are being so damn rude- she got hostile and he said your being rude and bitchy to my wife who is pain for no reason. My husband tried to explain what meds in the past have worked on my pain and what hasn't that's when she called my husband a liar and again she got loud and disrespectful -my husband again said you are so rude then She stormed out and made another nurse come in.
I know employees there and I've asked about her to make sure it wasn't just us and they say the same thing " she rude and mean to patients and disrespectful to staff.
I don't know how she is still there.
I hope you will investigate her performance because she is rude and should not be around patients
My son was there for 1 visit. They sent me a bill and I paid it. Meanwhile the insurance also paid, leaving a credit on our acct. I have called and left multiple messages for someone in that dept to... more just return my call and am still waiting. I also sent a message within their Facebook which they stated they would have a supervisor call me, still nothing. It's not even about the refund at this point, it's about months worth of incompetence.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 17.7% (1.7% above the national rate)
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