The WORST EXPERIENCE EVER!!!! My autistic son got away from me at a church barbecue. He was found by a passerby and called the police. When I found him, there were cops and an ambulance there. That's when... more the nightmare began. The cops would not allow me to see my son and transported him to this hospital by ambulance( really unnecessary). When I got to this ER, my husband and I were treated as if we were criminals by the charge nurse(nurse ratchet) and two other women nurses. They didn't bother to tell me they were going to admit my son. My understanding by CPS was that they were going to get some info, have him checked out by a docto, which did happen, and then we were going to go. I heard the charge nurse call somewhere talking about admitting my son. When I asked her about it, she was unfriendly, uncaring and rude. My husband and I protested that it was unnecessary and there was nothing wrong with him, one of the nurse goons took my son from me and kept him away. I saw him a little later walking by my room and I went to give him a hug and the nurse ripped him out of my arms as my husband and I were trying to hang on to him. Then the charge nurse told another nurse to call 911. So then the police came and then we had to explain everything to them. My son should not have been taken away from us!! The stress caused by husbands blood pressure to rise and he ended up in the adult ER. I basically didnt get any sleep and stayed in the hospital all night until the next afternoon for NO REASON!!! There were no tests done on my son or anything. He just slept there, ate breakfast and then lunch while he played and watched movies. At least these nurses on the 5th floor were nice, understanding and sympathetic. The ER nurses should take some lessons from them on how to be a real nurse! The doctor finally examined him and said he was fine and could go. Why didn't they just do that in the ER the night before? I could tell he was uninsured and acted his usual way. Complete waste of time! I've never before in my life felt so helpless, humiliated, treated like a bad mom or a criminal!! I hope each of these horrible nurses, especially the charge nurse, gets to experience what I just did, so they learn some compassion and sympathy! They shouldn't be called nurses, but prison guards!!I hope I NEVER have to come back to this awful place!!!
Took forever to even be considered to see a doctor. I had a huge cyst on my side that hurt terribly. When I finally did see someone I was put into a corner, not even an area where they have any medical... more stuff, looked at in the open hallway, and told they could give me some medications for a staph infection. I never saw a doctor. They gave me medications that ended up not working because it came right back and I'm an incredibly clean person. I did everything I could to keep that from coming back. Then I got one bill that ended up being almost 400. Not too bad.... then suddenly they send another bill that's nearly 900??? Are you kidding me? To sit in a hallway and not even see a doctor??? Not to mention charging 80 bucks for the stupid little thing on your finger that they didn't even use again after they had already taken my vitals.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.1% (0.1% above the national rate)
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