Summit Healthcare Regional Medical Center is a private, not-for-profit organization in the beautiful White Mountains of Northeastern Arizona. As a regional medical center with 89 licensed beds, Summit... more responds to the health care needs of more than 90,000 permanent and seasonal residents living in a 3,000 square mile area. Our goal is quite simple - to provide patients with state-of-the-art health care close to home. Every year we take critical steps that ensure this goal by investing millions of dollars in equipment and technology and by attracting an outstanding physician staff representing a wide variety of physician specialties. Summit Healthcare Regional Medical Center services inlcude Intensive Care, Medical Surgical, Obstetrical, Surgical, Diagnostic Imaging, Nuclear Medicine, Cardiac Catherization, Cardiac Ultrasound, Medical Oncology, Radiation Oncology, Chemotherapy, IV Therapy, Cardiopulmonary, Sleep Lab, Therapy Services including Physical, Occupational and Speech Therapy, Cardiac Rehabilitation, Diabetic Rehabilitation, Pulmonary Rehabilitation, Home Health Services and more.
I've been a patient of this office for a year. No one ever wants to go to the doctor's office, but the entire staff of this practice makes every visit pleasant. The entire front office staff is incredibly... more kind, friendly, and funny. Brandy specifically (I only mention her because she's whose name I remember) is so friendly and funny. If I say something goofy and sarcastic, she plays right along. Just today I saw her pull out coloring books and colored pencils to give to a little girl in the waiting room that was crying. She went above and beyond to make that girl comfortable. I have also seen Brandy interact with irate patients at previous appointments. She remained calm and professional even when dealing with irrationally angry patients, and she did her best to defuse the situation.
The nursing staff is also fantastic. I have bit of "white coat syndrome" where I'm anxious just being in a doctor's exam room. Every nurse I have interacted with has done a fantastic job of putting me at ease. They are so friendly and kind. Talking to them is like chit chatting with an old friend. Today Corrina was my nurse and she is just lovely to talk to. We discussed movies while she was taking my vitals, and we joked around a bit while she still had a professional attitude. The other nurses I've seen have all been similarly amazing.
Dr. Trujillo and PA Hall are also very professional, friendly, and kind. They explain things in a way anyone can understand without it sounding condescending. They have a fantastic bedside manner. They also both seem genuinely interested in whatever you have to say, and clearly care about their patients. They are very receptive to doing whatever they possibly can to improve your quality of life.
The entire office is wonderful. I've never even had a mediocre experience here. I always have a great experience and leave the office with a smile.
Worst ER service ever. You have to drive all the way down to the valley, (personally, I think Mercy Gilbert is the BEST ER around, hands down, in every way) to get the care and respect that you hope to... more get when you drag yourself to an ER during an emergency.
I will say, they have helped my dad in the past when he has had sudden heart issues as a result of previous heart attacks, but if you arent dying or on your way, you are better off avoiding this poor excuse of a hospital. I think they treat the patients like such crap because they know they can, because it IS the only hospital around for miles and we have no other choice!
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 14.7% (1.3% below the national rate)
There is no indicators supported for this facility. If your hospital is part of major country or region based indicators that you value, please suggest it to us via our suggestion box in the bottom left corner and we’ll consider it's integration.