Rugged. Downgrade from most other surgical hospitals. Welfare hospital and wouldn't send my dog here. My surgery was switched here last minute from Community Hospital. Received call on Friday at 3:20pm... more to advise me that I'm having surgery here on Monday instead of community where I feel comfortable. Had last 3 surgeries here. The pre-op was adamant about getting all other insurance information even after I advised her that the VA already had the pre-authorization and the Dr who was performing the surgery had the information. Told her I didn't want to have my surgery here and even advised my surgeon the same.
Fast forward to Monday. I check into this place, feeling uncomfortable and looks like a make shift field hospital. And could tell this is the place where Medicare & Sooner Care patients go. When this woman comes out stating she needs my alternative insurance and Medicare number. I again advised her wasn't going to give this to her since the VA choice card was paying for services. At this time I'm really agitated by all this. Then I taken to this so-called pre-op room where you sit in a recliner and you could here the other nurses making calls to other future patients. The only thing that helped me relax was the my check-in nurse, my fiancé by my side, the surgeon nurse.
My surgery was scheduled at 11:30am and I didn't have surgery until 2:45pm but that's not the hospital or staffs fault. I understand surgeons get tied up. After surgery one of the nurses asked me if I needed crutches after my right knee was cut open down the middle. Wow really nurse ..? No I didn't need nothing I'm okay really (sarcasm). Had to ask several times that get them crutches. On top of that i receive someone else's discharge papers. Unbelievable. I refuse to have any other procedures done at this facility. No better than the VA except some of the staff is better.
Rate of readmission after discharge from hospital (hospital-wide)
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