I came to the ER for left side pain the staff at the front was very nice and helpful. The nurse in the back was very rude I laid their for two hours be for the staff came in and asked how I was feeling... more and if I needed anything. Monica Marie Gascon PA, was rude and not helpful at all. I have been to a lot of ER’s this was by far the worse
The worst center for emergency cases, I took my small kid to the emergency and kept waiting for almost 2 hours but no one came to visit. A PA Darrell came after 2 hours and promised he will be back in... more moments to see the baby but it took more than 15 minuets more and no one came, so I had leave and I saw him just talking outside the room and I realized that it was not more than a waste of time.
Every time I come here its a waste of time. They seem like its a joke waste your time to misdiagnose you, or give a general response. I had one doctor come in and say oh it nothing wrong in your ear, then... more the other lady say it very oblivious your ear is red in there I said really she just said it look normal. The lady was like well okay sarcasticly it normal. I drove all the way to Concord John Muir at 3am for my son I refuse to go to Sutter.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 14.8% (1.2% below the national rate)
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