My husband had a medical emergency. He refused to go by ambulance so I had to drive him at 2am in the morning. I dropped him and my 18 daughter off at the emergency entrance. Then had to drive around the... more block for parking. Walking back alone from the parking lot to the emergency room was very unsettling at 2am! They took my husband back to assess him. Then my daughter and I answered questions and were brought to him. He was transferred to a room around the corner. The floor was so dirty. You could see hair in dust bunnies and it looked like the floor had not been mopped in a month! They ran a bunch of tests CT and blood work then said follow up with your physician. The security guard on the floor was sleeping on and off in a chair in the hall. On the way out I could hear other security gaurds talking freely in the lobby about a patient that was next to us. How he was screaming and hit a nurse. I think ill just go to Dignity health for emergencies. Since the parking lot is right infront of the ER next time.
I am so impressed with the level of care and service that my grandmother is receiving at this facility. My family is grateful to everyone from the surgeons, anesthesiologist, doctors, nurses and lift team.... more Everyone had been amazing, thoughtful, patient and responsive. Thank you all!
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.1% (0.9% below the national rate)
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