I have received medical care from Swedes for many years. Family doctor, specialists, surgery, out-patient, in-patient. I've received wonderful care and courtesy everywhere, and my outcomes are really... more good. Collaboration with the Mayo Clinic has also been smooth.
The Emergency Room would get zero stars if I could rate it that. Their customer service is absolutely poor and the people behind the bullet resistant glass need some serious customer service training.... more They were treating everyone poorly. Possibly overworked and lacked basic human compassion. I would recommend not going there. The rest of the hospital I have been told is fantastic. It's too bad that their face has a black eye due to some of the unfriendly, non-compassionate people that work there.
I decided to give Swedish emergency department a try since my husband thinks so highly of them but I am so disappointed they do not take pregnant women having stomach pain and back lower pain serious or... more priority. They rather take people limping that just got there or people that appear to not even have an emergency that go out to smoke go drink coffee go order takeout or fast food and eat while they wait and are spending time on there phones laughing talking showing no signs of distress or real urgent need to be here. Most of these people could probably be encouraged cto go to there many urgent care centers but only it is advisable for pregnant women and children under 3 months to be seen at emergency rooms.They spend multiple times calling out the same name rather than moving in to the next absolutely discussed with how they prioritize urgency and there wait times are ridiculous.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.2% (0.2% above the national rate)
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