Me asombro la manera en q nos trataron y aunq no sabemos muy bien el idioma nos atendieron maravillosamente amables todos hasta me dieron ganas de tener otro bebe en EUA ☺thank you very much for the... more wonderful attention you gave us congratulations for being wonderful people
Dangerous and shameful. I am not thrilled with the care and attention my father is currently receiving here as i type this. This bloody trash has been on his table for hours after i asked that they clean... more up this biohazardous medical waste.
They got off to a bad start by repeatedly telling me lies when all i was asking was if anyone had attended to my father in the 4 hours that i was absent. At first they said they didn't know but that i should wait in his room until the nurse came. I said that we needed to find out and so the nurse was called.
The "lady" behind the counter was rude and subversive. I asked about his ECI number and at that she became irate and told me to leave. Naturally i told her that i would not leave until i had an answer.
The nurse showed up and i thought i would finally get a straight answer. Wrong. The nurse asked what i needed and i obliged her request. She said yes, someone had picked up his chart and been to see him. I asked who had been to see him and what was his status. She told me she did not know on both accounts. I asked her if she could find out. She sighed and rolled her eyes and said that no one had been in to see him. I told her where i come from that is called lying. She told me to leave or she'd call security.
As you can imagine the situation escalated from there. I demanded the ward supervisor and they called security. I waited a moment and Jimmy, the ward supervisor came. The nurse continued to mouth off. Jimmy asked what i needed and i told him i needed straight, honest answers and asked my questions. He gave me straight, honest answers and i went into my father's room where i found the above mentioned biohazardous medical waste improperly disposed of and waited for it to be taken care of.
If it was not an emergency and i had the time i would have taken him to Thibodaux instead. This place stinks.
Just so it's known, they released dad. His doctor said that they were under orders not to release him until the next day when the cardiologist could execute multiple tests but they did anyway. Dangerous and shameful.
Very negative experience with the outpatient surgery unit ....
I and my family were treated very poorly, one nurse Marcel was so rude and disrespectful to my family that my child was crying. After... more my procedure, we were there several hours ...no nurse ever even offered me a cup of water or juice. ..The staff seem miserable, and one nurse complained to my sister that they were understaffed........I am an RN, we came from New,Orleans to Terrebonne General because my doctor goes there; I would NEVER recommend this hospital again. The lack of assessment and nursing observation created an unsafe environment to a patient who's just had a cardiac procedure.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.3% (0.3% above the national rate)
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