I wish I could give negative stars. They double billed me over a month after I had a simple diagnostic test, claiming I had a surgery, and they lied to me when I left the doctor's office, claiming everything... more that was done was covered by my insurance and I didn't have to pay anything (a fact which I have confirmation of via my account details showing 0 balance a week after my appointment). I hate you unethical jerks. No other business gets away with treating people this way, and you shouldn't either.
People don't ever go to Carle hospital or any associated entity because they are very nasty of handling claims collections. They've charged me with the hospital and the ambulance services over $11,000... more from a car accident when I went there. Instead of using the car insurance to charge or process the claims, they decided to go through health insurance. So far they got almost 99.9% of the full amount but some reason that they have not gotten about $63.00. So they have forwarded it to a collection agency for this amount. This amount could be from they have not processed correctly themselves or something they have not done right.
My car insurance has been great about paying the bills but the way Carle is handling it causes this problem.
So people out there be aware how Carle is treating people like this.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.0% (equal to the the national rate)
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