So impressed! Every staff member went the extra mile to a great experience - from the security guard asking me if he could help me on arrival and directing me where to go, the admissions lady, the nursing... more staff in the Emerald ward, the doctors and theatre staff - extremely professional, caring and courteous. Not to mention the gleaming clean wards. Well done all round!
This is the first time spending time in a general ward and I must say the night staff service is beyond appalling. If they don't take forever to respond to calls, they come to you with attitude. As vulnerable... more as I am as a sick person I didn't need this. Worst 4 nights of my life. They have the best doctors, but they are only there for less than 10 min. The rest of the time you are stuck with these Dark Angels
Rate of readmission after discharge from hospital (hospital-wide)
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