The Princess Royal Hospital

Grainger Drive Apley Castle, Telford, United Kingdom   |   01952 641222   |   Website   |  
This facility has been reviewed 28 times
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About
Staff & Capacity
80%
(28 reviews)

"I have just had..."

Reviewed 6 months ago
MCGaming

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Excellent
19
Good
2
Average
1
Poor
0
Terrible
6
Average:
(reviews: 28)
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MCGaming

"I have just had..."

Reviewed 6 months ago

I have just had the best experience at Telford Hospital. My baby was a c section and I couldn't have had better care. Really grateful to all the staff. 5 star!

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MCGaming Cable

"I have just had..."

Reviewed 6 months ago

I have just had the best experience at Telford Hospital. My baby was a c section and I couldn't have had better care. Really grateful to all the staff. 5 star!

Review details
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Colin McKenzie

"My wife was a..."

Reviewed 6 months ago

My wife was a recent patient at PRH as an emergency. From the time she was admitted to when her care was transferred to RJAH she received excellent care. At times ther was not enough nurses for the number... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
N/A
Nurses "Usually" communicated well
N/A
Nurses "Sometimes" or "Never" communicated well
N/A

How did the doctors communicate?

Doctors "Always" communicated well
N/A
Doctors "Usually" communicated well
N/A
Doctors "Sometimes" or "Never" communicated well
N/A

How soon did you receive help when needed?

I "Always" received help when needed
N/A
I "Usually" received help when needed
N/A
I "Sometimes" or "Never" received help when needed
N/A

How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
N/A

How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
N/A

Were you given information about what to do during your recovery time at home

Yes
N/A
No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
N/A
6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
N/A
No I would not recommend this hospital
N/A
Timely & Effective Care: Coming soon!

Heart Attack & Chest Pain

Statin at Discharge
N/A
Aspirin prescribed at discharge
N/A
Primary PCI Received Within 90 Minutes of Hospital Arrival
N/A

Preventive Care

Immunization for pneumonia
N/A
Immunization for influenza
N/A

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
N/A

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
N/A
Readmissions Complications & Death: Coming soon!
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
N/A
Pneumonia (PN) 30-Day Mortality Rate
N/A
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
N/A
Heart failure (HF) 30-Day Readmission Rate
N/A
Rate of readmission after hip/knee surgery
N/A
Rate of readmission after discharge from hospital (hospital-wide)
N/A
Average score:

Q: How satisfied are you with the cleanliness of the area you were treated in?
(Number of ratings: 157)
Q: How satisfied are you that the hospital staff worked well together?
(Number of ratings: 156)
Q: How satisfied are you that you were treated with dignity and respect by the staff?
(Number of ratings: 156)
Q: How satisfied are you that you were involved in decisions about your care?
(Number of ratings: 150)
Q: How satisfied are you that the hospital provides same-sex accommodation?
(Number of ratings: 100)