The nurse did not know to change the needle to an appropriate size. She had to push the needle with so much force that the skin popped when it finally broke through. She then degraded my daughter about... more her age and how she handled the shot. After dealing with not being able to do anything about the nurse that has caused my daughter fear of hospitals and nurses. I was billed for thousands of dollars that I did not owe. I had to refile repeatedly. They kept making the same mistakes on the insurance claims. I did get it corrected but for months I worried if this hospital was going to get away with it.
The entire staff needs to do a better job of handling patients that are hard of hearing. You are asking patients that can not hear to make life and death decisions without taking the time to make sure... more they hear and understand what they are being told. The solution seems pretty simple. Have the patient repeat what you tell them. It's not hard. It just takes a little extra time.
This is a review regarding the hospital gift shop. I'm from Adamsville, AL & have family there at Thomas Hosp. I called the gift shop and a most pleasant voice answered. Her name is Betty. She went to... more some extra trouble for me, was very gracious, and is definitely an asset to the place. She even took the time to text me a photo of the gift w/o being asked and it's perfect! Jack H
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.3% (0.7% below the national rate)
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