Thomas Memorial Hospital

4605 Maccorkle Avenue Southwest, South Charleston, WV, United States   |   3047663600   |  
This facility has been reviewed 44 times
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About
Staff & Capacity
38%
(44 reviews)

"My mother had a..."

Reviewed 2 months ago
Williamc Reed

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Excellent
7
Good
3
Average
1
Poor
1
Terrible
32
Average:
(reviews: 44)
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Williamc Reed

"My mother had a..."

Reviewed 2 months ago

My mother had a septisinfection and had to Waite 5-6hrs to b seen ect. And when they seen her she was kept 3-4days -or so then released still had a septisinfection. And she was back in the hospital within... more

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Calling All Hands On Deck!

"SHAME ON YOU THOMAS!..."

Reviewed 2 months ago

SHAME ON YOU THOMAS! If I could give this hospital a negative rating, I would. Mother was taken as a referral to a specialist from another doctor at a nursing facility in the northern part of the state.... more

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James Shaff1911

"Waited over 3 hours..."

Reviewed 3 months ago

Waited over 3 hours to be seen in the er.
Finally saw a pa no help.
I'm positive i will be charged a staggering fee for nothing.
Find better health care if possible.
A person should... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
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Nurses "Usually" communicated well
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Nurses "Sometimes" or "Never" communicated well
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How did the doctors communicate?

Doctors "Always" communicated well
N/A
Doctors "Usually" communicated well
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Doctors "Sometimes" or "Never" communicated well
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How soon did you receive help when needed?

I "Always" received help when needed
N/A
I "Usually" received help when needed
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I "Sometimes" or "Never" received help when needed
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How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
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How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
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The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
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No
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How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
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6 or less
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Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
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No I would not recommend this hospital
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Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 90%
(8% below the national rate)
Aspirin prescribed at discharge
Rate - 97%
(2% below the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 88%
(8% below the national rate)

Preventive Care

Immunization for pneumonia
Rate - 97%
(5% above the national rate)
Immunization for influenza
Rate - 94%
(4% above the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 96%
(2% below the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 18%
(12% above the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 15.9%
(0.7% above the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 16.4%
(4.5% above the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 17.6%
(0.7% below the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 23.0%
(equal to the the national rate)
Rate of readmission after hip/knee surgery
Rate - 5.2%
(0.2% below the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.8%
(0.2% below the national rate)
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