Timberland Medical Centre

Jalan Rock, Kuching, Sarawak, Malaysia   |   Website   |  
This facility has been reviewed 25 times
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Staff & Capacity
68%
(25 reviews)

"Poor customer service. This..."

Reviewed 2 months ago
Elvin Wee

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Excellent
6
Good
10
Average
3
Poor
0
Terrible
6
Average:
(reviews: 25)
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Elvin Wee

"Poor customer service. This..."

Reviewed 2 months ago

Poor customer service. This is one private hospital where there is NO POINT booking an appointment with a doctor. It's like lining up for economy rice lunch. KPJ is far better in this sense. I wish my... more

Review details
0  
Ivan sebastian

"terrible. waiting 1 hr..."

Reviewed 3 months ago

terrible. waiting 1 hr plus with only 3 patients. check with counter n no respond. nurse still want to argue when i complain.

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0  
Bank They

"Pelayanannya cepat, ramah2, obat..."

Reviewed 6 months ago

Pelayanannya cepat, ramah2, obat yg diberikan tdk banyak cepat sembuh, biaya tergantung nego terutama dgn dokter yg akan yg menangani, kecuali biaya rumah sakitnya selesaikan terlebih dahulu

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
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Nurses "Usually" communicated well
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Nurses "Sometimes" or "Never" communicated well
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How did the doctors communicate?

Doctors "Always" communicated well
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Doctors "Usually" communicated well
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Doctors "Sometimes" or "Never" communicated well
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How soon did you receive help when needed?

I "Always" received help when needed
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I "Usually" received help when needed
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I "Sometimes" or "Never" received help when needed
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How was your pain controlled?

My pain was "Always" well controlled
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My pain was "Usually" well controlled
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My pain was "Sometimes" or "Never" well controlled
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How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
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Staff "Usually" explained about medicine before giving to me
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Stagg "Sometimes" or "Never" explained about medicine before giving to me
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How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
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My room and bathroom were "Sometimes" or "Never" clean
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How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
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The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
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No
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How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
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7 or 8
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6 or less
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Would you recommend this hospital?

Yes I would definitelly recommend this hospital
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Yes I would probably recommend this hospital
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No I would not recommend this hospital
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Timely & Effective Care: Coming soon!

Heart Attack & Chest Pain

Statin at Discharge
N/A
Aspirin prescribed at discharge
N/A
Primary PCI Received Within 90 Minutes of Hospital Arrival
N/A

Preventive Care

Immunization for pneumonia
N/A
Immunization for influenza
N/A

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
N/A

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
N/A
Readmissions Complications & Death: Coming soon!
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
N/A
Pneumonia (PN) 30-Day Mortality Rate
N/A
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
N/A
Heart failure (HF) 30-Day Readmission Rate
N/A
Rate of readmission after hip/knee surgery
N/A
Rate of readmission after discharge from hospital (hospital-wide)
N/A
There is no indicators supported for this facility. If your hospital is part of major country or region based indicators that you value, please suggest it to us via our suggestion box in the bottom left corner and we’ll consider it's integration.